Resolute Management, Inc. | Associate Account Manager

Resolute Management, Inc. is a Third-Party Administrator hired by clients to handle complex environmental, asbestos, andor latent type insurance claims. We are proud to be an affiliate of the Berkshire Hathaway group of insurance companies and we believe our structure allows our employees to experience the benefits of a large company with a friendly, small company atmosphere. Our headquarters are located in Boston, MA, and we have additional offices located in Chicago, Philadelphia, and Stamford, CT.POSITION SUMMARY:The Direct Claims Account Manager under supervision handles andor assists in monitoring, reviewing, and coordinating activities involving environmental, asbestos, and latent type claims, including resolution of coverage issues and establishment of adequate reserves. DUTIES:Analyzes, investigates, and evaluates new loss notices and claim tenders.Works with policy search teams to find copies of alleged coverage where appropriate.Expeditiously analyzes and positions claim under applicable primary, umbrella and excess coverage.Coordinates the retention of defense counsel with internalexternal stakeholders.Coordinates and establishes defense strategy with insured, defense counsel andor other participating insurance carriers.Pro-actively manages the case resolution process. Actively participates in mediations as needed, within limit of settlement authority.Works with the reinsurance department to provide notice of new accounts, updates on existing accounts and responds to specific reinsurer inquiries.Works with in-house Legalmanagement to manage declaratory judgment actions, including formation and implementation of resolution strategy, settlement valuation and obtaining settlement authority.Collaborates on setting reserves at appropriate level for claims.Coordinates timely processing of payments including verifying proper allocation of such payments across appropriate policiesManages ALAE through strategic handling and bill reviewpayment processing in coordination with the billing unit.Appropriately documents claims in hard copy andor systems in accordance with established guidelines.Obtains and maintains adjuster licenses, as required.Travels as necessary.PERFORMANCE REQUIREMENTS:Demonstrate analytical skills.Demonstrate verbal and written communication skills including proper grammar usage and imparting information in a clear and concise manner.Strong interpersonal skills.Ability to meet assigned deadlines.Promptly responds to inquiries with a sense of urgency.Ability to work in a collaborative and cooperative office environment.Ability to multi-task and effectively deal with interruptions.Ability to follow instructions and established procedures.Proficiency with MS Word, Excel, and internet applications.Attentive to details.Able to work under pressure and execute good judgment in sensitive situations.EDUCATION:BABS degree required.J.D. preferred.CPCU or other industry designation a dependent Property and Casualty adjuster's license a plus.EXPERIENCE:NYCAL experience preferred. Minimum 5 years of experience in private practice asbestos or similar toxic tort litigation. Job Type: Full-time

Created: 2025-01-19