Prestige Staffing | Desktop Support Specialist

Desktop SupportOnsite - NYC 10004 (5 days a week)W2 Contract (Ongoing - no end date)No C2CNo H1 No EAD $35-40 an hourResponsibilities:Provide in-person Level 1 & 2 Support for user requests, troubleshooting hardware and software issues across MacBooks, ThinkPads, Dell laptops, and desk setups (e.g., dock-to-monitor connectivity).Support with network connectivity issues (Wi-Fi, VPN, wired)Perform routine maintenance and updates on systemsDocument and track support requests in the ticketing systemRequired SkillsExperience:MAC Experience is a must3-5 years experience in SupportSys AdminExperience with Networking concepts (TCPIP Protocols, etc)Experience with Google Workspace and M365Experience with Active Directory

Created: 2025-01-14