Tata Consultancy Services | Quality Assurance Lead

Job Description Principal Duties and Responsibilities:Lead and mentor a team of QA engineers and testers to ensure the highest standards of quality and performance in our applications.Develop and implement comprehensive testing strategies and automation frameworks to drive efficiency and accuracy in the testing process.Collaborate with development teams to identify, address, and resolve defects, ensuring that quality assurance standards are consistently met.Oversee the creation and execution of test plans, including manual and automated testing, to ensure user expectations and requirements are satisfied.Responsibilities:Lead QA Initiatives: Supervise and guide the QA team, ensuring effective execution of test plans and adherence to quality standards.Defect Management: Identify, analyze, and remedy defects within the software lifecycle process. Provide detailed defect reports and recommendations for remediation.Preventive Actions: Recommend, implement, and monitor preventative and corrective actions to continuously improve quality assurance processes.Data Analysis: Compile, analyze, and interpret statistical data to evaluate the performance and reliability of applications.User Expectations: Ensure that testing processes meet user expectations and align with product requirements.Policy Development: Draft, maintain, and update quality assurance policies and procedures to support consistent testing practices.Customer Issues: Investigate customer complaints and product issues, providing actionable insights and recommendations for resolution.Testing Tools Management: Utilize and manage various testing tools, including Postman, Jmeter, test automation using pytest, Selenium or Playwright and others, to support comprehensive testing efforts. (MUST-HAVE)Must have Skill Set✅ Postman (5+ Years on multiple integrated projects)✅ JMeter (3+ Years)✅ Selenium with JavaPython, Robot Framework (5+ Years)✅ AWS Native- CloudWatch, Datadog, S3, RDS, Lambda, SQL, DynamoDB , SNS, SQS (Must have)✅ JIRA Test Rail✅ Bitbucket✅ QA leadership (ownership of end to end complex integrated multiple projects, functional, performance, security)✅ Test management, governance, capacity planning, resource management, prioritization, stakeholder management.

Created: 2025-01-14