Laughlin Constable | Senior Account Executive

Account Management is a team of strategic business leaders charged with driving growth and retention of our client's and LC's business. We represent the main day-to-day strategic business partners and advisors to our clients and the catalyst for innovative work across all of the departments and capabilities inside LC.At LC, the Account Management team sits at the heart of all the work we do for our clients. Our clients look to us to lead our integrated agency team as an extension of their client teams. We are not just "account people". Our people are expected to behave, think and function like CMOs, regardless of their title or level. That requires becoming intimate with all aspects of the client's business, beyond just the work they hire us to do for them day-to-day. We treat our client's business like it's our own. We represent the client's voice inside the agency while keeping an objective perspective on what's right for the client's business and what will exceed their goals. We're equal parts business partner, strategic marketer, connector, entrepreneur and trusted advisor.The Role In a Nutshell Senior Account Executives "SAE" at LC take ownership for specific aspects of account projects, assuming responsibility for the tactical implementation of the communications program.The SAE is confident in their own capabilities and take ownership in driving specific client activities.Critical SkillsBusiness and Category Acumen: Runs the day-to-day business and demonstrates a clear understanding of key trends and stats, and can draw conclusions to foster greater team understanding and smarter solutions. Knows competition and how to gather key competitive data and materials.Developing People: Fosters a collaborative environment and exhibits a willingness to help others and be a team player, and assists in the development and mentoring of Account Coordinator(s). As applicable, delegates to the more junior members of the team, giving them clear direction and helping with managing their spiration and Direction: Takes on all assignments to support the team and helps inspire the team to achieve its goals while adapting quickly and remaining calm.Idea Catalyst: Knows where to go to find fodder for the team that can stimulate idea generation (e.g., competitive info, business data, best-in-class examples). Not afraid to serve up well-thought out ideas. Demonstrates a passion and hunger for finding insights. Digitally savvy and easily partners with digital experts.Creative Advocacy: Shows passion and respect for big ideas and the creative process. Supports and contributes to the development, sell-in and protection of big mitted to Superior Outcomes: Familiar with and conversant in the core data points for the business and the brand. Committed to excellence.Critical Thinking"”Intuitive and Analytical: Driven by a desire to understand and dig into data. Uses data and logic to support points of munication and Persuasion Skills: Articulates a professional and clear point of view, in both written and verbal communication, backed by support in one-on-one settings, status meetings and client calls. Does not use "filler" and overly casual language.Operational Excellence: Runs internal status meetings with the ability to keep on track and move multiple projects forward. Writes conference reports that accurately reflect the meeting and can be sent to the client with minimal changes. Can run a portion of a meeting and guide the room to the intended outcome. Keeps the team informed. Raises issues with time to address.ResponsibilitiesOversees, navigates and manages the team on all aspects of the implementation and of execution of projects to achieve Client's marketing communications strategies and business objectives.Manages multiple projects from start to finish with an eye towards ensuring strategy and creative integrity is carried through execution.Acts as primary contact for, and builds valued relationships with, the appropriate middle-management client level (typically Marketing Managers).Partners with all aspects of agency and knows agency structure and role of each discipline.Supports Account Management departmental work designed to drive account growth, diversification and profitability. Contributes to the process of managing client relationship health, client satisfaction, and sustained year-over-year client retention for hisher designated clients.Supports mid-level and senior Account Management supervisors by contributing to the strategic output on hisher designated accounts. Participate in Client strategic planning process, including assessments, situation analyses, POVs, contributions to presentation content and development of marketing communications plans.Keeps abreast of current trends in the industry; shows ability in PowerPoint, Excel & established social media channels.Proactively thinks ahead and is able to anticipate next steps, do things without always being told, and figure out the right people to question. Can be relied on to take on the tedious as needed.Passionate about Client's business and becomes extremely knowledge about all aspects of it.Works in close partnership with Project management team to assist with daily status, execution and administration of all defined creative, media and CX deliverables. Plays hands-on, active role in ensuring all client-assigned projects are executed timely and accurately.Manages the execution and implementation of digital media plans (whenif necessary).Participates in the development and agreement of measurement plans, ensuring benchmarks are clearly defined. Contribute to analysis of plan and program performance against key success metrics (ROI, revenue etc).Financial Management: Responsible for tracking profitability at the project level (e.g. working with project management and production to manage project budgets, client production trackers, monthly billing, etc.Qualifications: Requires at least 2+ years' experience in communications or marketing.Bachelor's Degree required.Demonstrates the confidence, desire and ability to grow into a role that entails leading teams and represent the agency.Team player who has demonstrated the ability to develop strong relationships.Demonstrates strong problem-solving skills and initiative.Demonstrates strong creative instincts and a passion for the business.Trustworthy and demonstrates a get it done attitude.Demonstrates adaptability and flexibility.Enthusiastic and always ready to learn something new, see something as an opportunity and keep clients and teammates upbeat along the way.Demonstrates the values of the LC culture.Located in either Chicago or Milwaukee Office.Laughlin Constable is an equal opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Created: 2025-01-14