Diligente Technologies | Site Reliability Engineer

Employment Type: Full timeLocation: Atlanta or Alpharetta, GA or Lowell, MAHybrid roleDescriptionJob Responsibilities: • Engage in and improve the lifecycle of services from conception to EOL, including system design consulting, and capacity planning • Define and implement standards and best practices related to: System Architecture, Service delivery, metrics and the automation of operational tasks • Support services, product & engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response • Improve system performance, application delivery and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis • Collaborate closely with engineering professionals within the organization to deliver reliable services • Increase operational efficiency, effectiveness, and quality of services by treating operational challenges as a software engineering problem (reduce toil) • Actively participate in incident response, including on-call responsibilities • Partner with stakeholders to influence and help drive the best possible technical and business outcomesQualifications:We're looking for a combination of some of the following preferred qualifications, all are not required: • 8-12 Yrs of Industry experience • Engineering degree, or a related technical discipline, or equivalent work experience • Experience coding in higher-level languages (e.g., Python, JavaScript, C++, or Java) • Knowledge of Cloud based applications & Containerization Technologies • Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing • Demonstrable fundamentals in 2 of the following: Computer Science, Cloud Architecture, Security, or Network Design fundamentals • Working experience with industry standards like Terraform, Ansible

Created: 2025-01-13