LX Pantos America | Information Technology Support ...

We are currently searching for a highly motivated IT Specialist. Roles & Responsibilities*The IT Specialist's responsibilities include, but are not limited to the following: *- Maintain essential IT infrastructure, including PCs, security tools, applications, servers, email systems, operating systems, software, and hardware- Utilizes the company's proprietary WMS, ERP, and TMS systems to provide the utmost support for end users.- Collaborates with internal and external partners to communicate project status, activities, and achievements- Supports the warehouse operations via assisting call-ins or live chat with technical difficulties- Configures and maintains network hardware, such as routers, switches, WLCs, and cables- Review diagnostics and assess the functionality and efficiency of systems- Provides user educationtraining and reference materials for users by drafting operation instructions- Other duties and tasks as assigned by the IT LeaderRequirements and Qualifications- Bachelor's degree in IT related field or an equivalent combination of education and experiences- Excellent hardwaresoftware troubleshooting, problem-solving and diagnosis skills- Comfortable working in and assisting others through remote access desktop programs.- Extensive experience working with different operating systems including Windows, Mac OS, Android, and iOS- Experience with 3PL products including warehouse management systems, transportation, and order management systems or ERP preferred.- A working knowledge of DC operational practices and procedures, and a good understanding of Supply Chain and WMS concepts preferred- Experience with networking hardware and concepts such as DNS, DHCP, OSI Model and TCPIP- Bilingual Required(Korean & English)- Some travel may be requiredBenefits: Medical, Dental, Vision, Life, STD, LTD, AD&D, 401K, and generous PTOs paid holidaysJob Type: Full-time, RegularJob Location: Englewood Cliffs, NJBusiness Hours: Mon-Fri 08:00 AM to 5:00 PM

Created: 2025-01-09