Quill | Inside Sales Account Manager

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Start Date: Monday, February 17th What you'll be doing: Primary point of contact and build long-term relationships with customersEffectively manage your book of business through productivity and pipeline managementCollaborate with internal business partnersResponsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basisManage existing customer accounts to drive sales and achieve profit marginsConsistently meet or exceed productivity metrics and goalsBuild and develop internal and external business relationshipsMake outbound sales calls to grow customer baseEducate our customers on our products, programs, and consolidation opportunities What you bring to the table: A high level of integrity in all business dealingsStrong time management and organization skillsStrong time management skillsAbility to uncover, develop, and close salesStrong relationship building skillsKnowledge of product, pricing, competition, and sales objectivesAbility to sell company values and services, in addition to program features and benefits via phone and internetAdaptable to a fast-paced organization that changes to continuously improve the customer experienceAbility to sell multiple buyer levels within small to mid-sized customers What's needed- Basic Qualifications: High school diploma or G.E.D6 months+ of relevant experience in sales or customer service roleEffective communication (oral and written) and effective relationship building skills What's needed- Preferred Qualifications:Proven account management or other relevant experienceCreative and cognitive thinking abilityHigh level of business acumen and sales strategyExcellent oral and written communication skillsProficient computer skills and knowledge of Microsoft OfficeStrong organizational and problem-solving skillsAbility to work in a fast-paced environment and adjust well to change We Offer:Inclusive culture with associate-led Business Resource Groups 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Created: 2025-01-11