Ideal Landscaping & Irrigation | Landcare Consultant

Company DescriptionIdeal Landscaping & Irrigation has been enhancing outdoor landscapes in the Triad since 1999. We Create, Maintain, Irrigate and Illuminate Landscapes of distinction in the Greensboro, Winston-Salem, Summerfield, and surrounding areas. Role DescriptionThis is a full-time role for a Landcare Consultant at Ideal Landscaping & Irrigation.  As a Landcare Consultant you are responsible for the overall customer experience. Serving as the primary contact for clients and building long term win-win relationships. Providing excellent customer service and proactive communication for the short and long term care of our clients properties. This position will Advise and Consult with clients both internally and externally to ensure satisfaction!  Leaving the production management to the Property Managers!  This is a semi-remote position requiring the candidate to live within the market we serve and only report to the office as needed for meetings.What You'll Do as a Landcare Consultant:Ensure clear and open communication with all clients that develops clear and realistic expectations that match the scope of the agreementResponsible for 95% Customer Retention rate Meet or exceed enhancement Sales goals Present to clients timely renewal proposalsDevelop relationships with client as to become their Resource Person for all their exterior needsDevelop and maintain a routine site inspection schedule Ensure clear communication of expectations from the customer are passed along to productionProvide input to production of the status of staff and operations Setting and maintaining clear expectations for quality of landscape careVerify the use of proper horticultural practices to ensure quality care by following inspection processQualificationsHave a minimum of 3 years experience in Account ManagementMinimum of 5 years in the landscaping or similar service industryAdvanced horticultural knowledge with local plant and turf species and requirementsExcellent interpersonal skills to relate to a variety of customer typesBe a disciplined self starter focused on accomplishing personal and team goalsBe able to communicate clearly with homeowners and customersHave exceptional time management and organizational skillsHave a valid North Carolina driver's licenseMust really enjoy working in a fast pased environment that thrives on poking fun and joking around while accomplishing our individual and team goals. We have FUN everyday!

Created: 2025-01-01