Drivo Rent A Car | Operations Manager

Drivo Rent A Car is a leading player in the car rental industry, we are committed to delivering top-notch service to our customers while fostering a supportive and inclusive work environment for our employees. Be part of a supportive and collaborative work culture where your contributions are valued and recognised. Looking for strong manager and leader to manage locations and grow with us.Why Choose Drivo Rent A Car?With 5 locations in New York and New Jersey airport plus offices in Brooklyn and ManhattanGrowth plan for new locations at several airportsHave been in business for over 10 yearsExciting Opportunities:Enjoy competitive compensation, opportunities for advancement within the company.Positive Work Environment:Training and Development: Great management training and Access ongoing training and development programs to enhance your skills and excel in your role.Responsibilities:Day-to-Day Operations Management: Manage the daily operations of the branch office to ensure smoothfunctioning and adherence to company standards.Staff Supervision: Supervise and delegate tasks to staff members, ensuring efficient workflow and performance excellence.Sales Strategies: Develop and implement strategies to increase sales and enhance customer satisfaction.Financial Analysis: Analyze financial data to ensure the branch is meeting its goals and making informed decisions to improve terpersonal Skills: Demonstrate exceptional interpersonal and relationship-building skills to foster positive relationships with customers and anizational Skills: Possess strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment.Supervise employees across all operational functions, ensuring adherence to companystandards and procedures.Customer Satisfaction: Uphold company standards for customer service and ensure the achievement of Net Promoter Score (NPS) goals.Meeting Participation: Participate in company meetings and enforce decisions made by upper management.Staff Motivation: Organize and facilitate weekly staff meetings to keep employees motivated and informed about business operations and changes.Budget Compliance: Ensure all departments meet or exceed budgeted numbers dQualifications:Previous experience in a managerial role within the service industry is preferredStrong leadership abilities and excellent communication skills.Ability to effectively manage and motivate a diverse team.Sound decision-making skills and the ability to handle challenging situations with composure.Strong beleiver in providing a great customer experience to customersCompensation:A base salary of $75000 with a monthly performance bonus up to $2000 and performance yearly bonus based on yearly review and profitability of $3000Company car including tollsBenefits package: Available 4 months after hiringA total compensation of $102000 varies with the performance and a benefit package.

Created: 2025-01-01