Revolution Technologies | Site Operations Specialist - ...

Responsibilities:• Keeping a sufficient supply of consumables in stock• Maintain an organized storage area and keep track of all consumable inventory• Monitoring of all output devices to ensure they have sufficient toner• Replace consumables within contracted site allotted time• Shake toners after first low or out message is displayed• Print demo page to make sure quality is ok (replace if bad)• Replace cartridge immediately when empty message is displayed• Return all customer calls received for consumables ASAP• All consumable deliveries must be logged in the consumable delivery log• Change maintenance kits and maintenance parts on all devices• Perform monthly quality checks of all devices• Clean physical printers and print demo page for quality check• Quality checks must be performed once a month• Answer and return all customer calls in a timely manner• All calls must be logged in the customer inquiry log• If needed, place a ticket in Service Now system (GSNOW)• Conduct end-user training when needed by customer• Maintain end-user relationship to assure high level of customer satisfactionQualifications:Printer Hardware-Clearing paper jams. replacing toner, etc.Filing FormsReport CompilingAnalytical and Problem Solving Sound Administrative Skills Microsoft ExcelMicrosoft WordBe able to lift Be able to pass background checksbe able to pass drug test

Created: 2025-01-01