Randstad USA | IT Incident Manager

IT Incident ManagerStart: 2 weeks from date of offerLocation: New York, NYSchedule: First 1-2 months onsite and then transition to onsite Mon-Wed w Thur and Friday remote.Temp to Perm position: 6 months before conversionHourly Pay for contract: 50-70 phr on W2 Only*Background and Drug Screen Required*My client is looking to add an IT Incident Manager to their team. Primarily working over the Service Management Service Desk department. ServiceNow is the ticketing system used. This is a coachingmentoringdaily management role over a 3rd party Service Desk company.This person will also ideally be the backup Change Management resource behind the primary Change Manager - ifwhen necessaryMusts:ITILOnsite in NY, NYExperience with ServiceNowIncident Response Incident ManagementPlus:Any management experience in Infrastructure

Created: 2025-01-01