CodeForce | AR Credit and Chargeback Analyst | new ...
CodeForce - new york city, NY
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Career Opportunity: Job Title: AR Credit and Chargeback Analyst About CodeForce 360 Making a career choice is amongst the most critical choices one can make, and it's important for the choice to be calculated with factors such as a company's run of success since its inception and more. But, when you come across a company that has reputation proven with nothing but an illustrious run of success since the day it began, you don't need to think of anything else. That's precisely what some of our employees and prospective employees think when they came across CodeForce 360. Position Overview AR Credit and Chargeback Analyst Requirements : Perform cash application and collection functions Review & release credit hold sales orders Maintain customer master such as setting up a new customer and update customers' information Reviewing and analyzing customer accounts to identify discrepancies and chargebacks. Investigating customer disputes, billing issues, and chargebacks to determine the root cause and appropriate resolution. Working closely with internal teams such as Sales, Warehouse and Finance to resolve customer disputes and issues. Collaborating with customers to collect outstanding payments, negotiate payment terms, and resolve billing disputes. Maintaining accurate records of customer account information, payment history, and dispute resolution activities. Creating and maintaining reports to track key performance metrics such as DSO (Days Sales Outstanding), aging receivables, chargeback rates, AFDA and any sales deduction related items. Developing and implementing policies and procedures to improve the efficiency and effectiveness of the AR Credit and Chargeback function. Staying up-to-date with industry trends and best practices related to AR Credit and Chargeback management. Performs other duties as assigned Minimum Qualifications Bachelor's degree in Accounting or Commerce preferred Minimum 3 years' experience in similar position Computer skills: JD Edwards, Concur, MS Office with advanced Excel skills Must be detail oriented, solid analytical and problem-solving skills and autonomous Attitude towards work and timeliness in completing daily tasks Sense of urgency to get it done required How to Apply Job ID: JPC - For more information, please contact below: Rakesh Pallerla (470) Qualified individuals will be contacted for an interview.
Created: 2024-12-10