Wayfair | Merch Supplier Success | boston, ma

This position is located in our Boston office on a hybrid schedule (M-Th).  At this time, Wayfair is unable to hire candidates that require visa sponsorship now or in the future for this position. Merchandising Supplier Success Role (Senior Associate) This team works with suppliers and cross functional stakeholders to improve supplier satisfaction with Merchandising interactions by providing suppliers the avenues they need to get help in the manner they prefer, execute on requests and escalations efficiently & effectively, and analyze supplier pain points to root cause suboptimal Merchandising workflows. We utilize strong partnerships & expertise of fellow Merch & Tech teams to drive impactful improvements to the supplier and stakeholder Merchandising experience. This role requires analytical and data skills, excellent communication skills, and a strong understanding of operational efficiency. What You'll Do Immerse yourself in the ecommerce industry to understand industry benchmarks as a means to influence and drive roadmaps Own and deliver projects end to end taking on ideas at problem statement level with responsibility for discovery, structuring & scoping problems through to delivering the final end product, process, tool or solution Collaborate & Communicate effectively with cross-functional stakeholders to drive projects to completion and ensure a cohesive supplier experience across all touch points Build compelling business cases for change to secure engineering resources to drive automation and enforce tracking of project success against predefined KPIs and metrics Proactively identify trending issues and work with relevant partners to develop creative and effective solutions with a holistic approach Support day-to-day operations  What You'll Need 2+ years of relevant experience within an ecommerce or corporate retail organization Proactive and eager to constantly seek out opportunities to make an impact Exceptional organizational skills with the ability to multi-task several projects Ability to communicate complex ideas clearly and precisely, strong written and verbal communication skills with external and cross-functional internal stakeholders Ability to adapt to a rapidly changing environment Strong work ethic and level of urgency Attention to detail and ability to catch errors & suggest solutions Comfortable working with and learning new technology Strong analytical and quantitative skills; comfortable working with and manipulating data through in Excel/GSheets SQL/GBQ experience is a plus, but not required Massachusetts Applicants : I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice ( If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us .

Created: 2024-12-01