Intellipro Group | Training Manager - Coffee Shop | ...

Job Title: Training Manager Position Type: Fulltime Location: New York City, NY Salary Range : $65,000-$80,000 annual base   Job Summary We are seeking an experienced and motivated candidate with 2+ years of experience in a related field, and also familiar with store employee training. The position will play a key role in training plan development, training course organization and implementation, and operations of talent reserve and training, as well as allocation and coordination of training resources. This full-time position will report to the Operations Excellence Manager of the U.S. Business Division. This is an excellent opportunity to join an expanding international team and work in a fast-paced, dynamic environment. Responsibilities Training Plan Development: Develop annual and monthly training work plans and task assignments based on the company's training requirements. Drive Training Execution and Target Achievement: Includes training data indicator management, self-operation, and joint-operation course management (organize & instruct), instructor management (specifically non-internal trainers), specialized training, training audits, training inspections, etc., to ensure target achievement and training quality. OperationsTalent Reserve and Training: Inventory and reserve manpower qualifications (operations managers, store managers, shift leaders, baristas), promote the execution of backup Individual Development Plans (IDPs), and ensure that manpower reserves effectively support business needs. Rational Resource Allocation and Coordination: Estimate and control training resources (including internal trainers, training stores, training classrooms, etc.), and allocate resources reasonably. Requirements ： Associate Degree, Bachelor's Degree, Post Graduate Diploma, or Professional Degree. At least 2 years of work experience in a related field; experience in F&B/chain restaurant/retail industry is a plus. Hands-on training and facilitation skills, and the ability to develop courses and training plans. Good team-building skills, and capable of coaching and developing others, as well as managing the team. Ability to multi-task and work in a high-energy and fast-paced environment. Able to perform under pressure and work independently with minimum supervision. Strong sense of responsibility, good communication skills, and quick learning ability. Able to accept travel arrangements. Join us in creating a vibrant coffee shop experience that delights our customers while fostering a positive work environment for our team!

Created: 2024-11-26