Renren | Enterprise Project Coordinator | phoenix, az

Job Type Full-time Description We are on the lookout for an Enterprise Project Coordinator to join our growing team! Who are we? Lofty is a high-growth, global SaaS company serving the residential real estate market. Our suite of tools addresses the daily pain points faced by agents, empowering them to launch effective marketing campaigns, track leads' activities, build lasting customer relationships, and efficiently manage teams. As a leader in our industry, we are seeking a highly motivated Enterprise Project Coordinator to join our team and drive growth within the industry! Join us on our exciting journey and help shape the future of technology within the real estate space! We are a 3-day in-office hybrid company and are seeking employees in the local Phoenix, AZ area to join our dynamic team! What's the job? The Enterprise Project Coordinator will play a critical role in assisting both the Enterprise Operations Manager and the Enterprise Product Operations Manager. This individual will focus on ensuring that Lofty's enterprise clients experience smooth migrations, from onboarding to post-launch support. By managing day-to-day coordination tasks, the Project Coordinator enables the managers to focus on strategic initiatives, ensuring that all aspects of enterprise projects are aligned, efficient, and well-communicated. Enterprise Team Support & Coordination Coordinate with Enterprise Coordinators (ENTCs) and Enterprise Customer Success Managers (ECSMs) to ensure onboarding timelines and deadlines are met, escalating issues to the Enterprise Operations Manager as needed. Support the onboarding specialist by acting as a point of coordination, helping to identify potential risks, monitor resource utilization, and report any challenges to relevant stakeholders. Project Coordination & Communication Work closely with the Enterprise Operations Manager to support daily project activities, keeping all stakeholders informed of progress, risks, and updates. Prepare and maintain project documentation, including status reports, task lists, and schedules. Coordinate with internal departments, including Sales, Customer Success, and Product, to ensure enterprise client needs are met throughout the migration. Documentation & Process Management Maintain comprehensive project documentation, SOPs, and knowledge bases to streamline processes. Support the Enterprise Product Operations Manager in identifying and documenting process improvements that optimize client experience. Support for Enterprise Operations Team Provide administrative and logistical support for meetings, trainings, and client touchpoints. Assist in gathering metrics, tracking key project performance indicators, and compiling reports to support data-driven decision-making. Requirements What are we looking for? Bachelor's degree in Business, Project Management, or a related field preferred. 1-2 years of experience in a project coordination or similar role, ideally within a SaaS, CRM, or enterprise environment. Experience supporting large-scale client projects or migrations is a plus. Strong organizational skills with the ability to manage multiple priorities. Excellent written and verbal communication skills, capable of liaising with diverse client and internal teams. Familiarity with project management tools such as , Jira, or similar platforms. Proficient in Microsoft Office Suite, with experience in Excel and PowerPoint. Detail-oriented and proactive problem solver. Strong interpersonal skills, able to collaborate effectively across teams. Adaptable and resilient, comfortable in a fast-paced, dynamic environment. Anything else? Absolutely! Benefits and Perks: This is a place where every day we are inspired by our teammates, encouraging each other to be our best. The environment is friendly and supportive! And we feel it's important to reward our team with competitive pay and benefits. Here are some of the highlights: Health Insurance: FREE medical coverage for employees for one of our plan options! And the ability to add dependents or choose an alternative plan and still receive a credit to keep costs down. Paid Time Off: Work hard, play hard! In addition to 10 holidays, we offer paid time off so that you can achieve a healthy work-life balance. Paternity Leave: We support our team members as they grow their families! Once you qualify for FMLA, you are eligible to receive up to 6 weeks of paid paternity time to bond with a new child. Employee Assistance Program: We are proud to offer free access to SupportLinc, a global platform that provides on-demand care as you navigate personal or professional challenges. This confidential and compassionate support system is available to you and your family members anytime you need help. Team Building: We may work across time zones and countries, but we're still united. We host a monthly schedule of virtual team activities, town halls, open Q&A sessions, and other special events...so many fun ways for us to connect and support one another. Growth Opportunities: When our people grow...we grow! We offer leadership training, development journeys for core teams, and coaching/mentoring opportunities. Constant growth and development are inherent in our culture. Tools To Do The Job: We ensure you are hooked up with the tools, equipment, and systems you need. We begin the process prior to your start date, so you are ready to rock 'n roll on your first day. What Else? We provide a 401(k) company match and 100% company-paid life/AD&D insurance/short-term disability. Our ultimate goal is to support you and your overall wellness. Join our growing team and let's have fun building this business together!

Created: 2024-11-26