Oaks Integrated Care | Help Desk Technician | ...

Join our team today and immerse yourself in a rewarding career for years to come! As a Help Desk Technician, you will work within our IT department located in Mt. Holly, NJ. Schedule : Full-time; Monday-Friday 8:00am-5:00pm; One (1) hour unpaid lunch Responsibilities : Installs, configures and responds to customer calls for software, hardware, peripherals, and other data network devices; Troubleshoots and repairs network connectivity issues; updates hardware inventory including spare parts; replaces and removes old equipment; Develops and maintains technical documentation; Responsible for 24X7 on-call support; Ensures that the customer is kept informed of the call and ticket status through problem resolution; Benefits: Competitive base salary Medical and dental insurance Vision plan Retirement plan Flexible spending plans EXCELLENT time benefits for qualified positions! Opportunity for personal and career growth Team-oriented environment - we practice the FISH! Philosophy! Qualifications: Associate degree or at least two years' experience in computer hardware/software support and troubleshooting; Must have a high level of responsibility and dependability; Excellent communication skills, knowledge of basic network principles and peer to peer networking; Knowledge of Windows and Novell server environments; Proficient in MS office suite; Valid Driver's License All positions require a valid driver's license in good standing and pre-employment drug screening. Oaks Integrated Care considers applicants for all positions without regard to: race; color; religion; sex; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.

Created: 2024-11-26