Optum | Senior Regional Director - Primary Care - ...

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Sr. Regional Director is responsible for the successful leadership in their assigned geographies and will have accountability for delivering results within provider engagement, staff and clinical efficiency, patient satisfaction, quality outcomes, and driving financial performance across the operational platform. The Sr. Regional Director is advanced in skill level and their scope should be more than 30 providers. The Sr. Regional Director will be responsible for traveling to multiple locations throughout the central part of OH. Primary Responsibilities: Provides overall management and development of major region Holds responsibility for overall performance of major region in all aspects (ie: quadruple aim) Develops Associate Regional Directors and Regional Directors and may assist with others as directed Communicates and assists in implementation of organizational goals Evaluates and identifies talent of those in reporting structure, with or without assistance of practice/office manager. Develops or assists in the development of plans to develop talent, depending on current and future business needs Models and encourages professional behavior which reinforces culture. Supports and participates engagement activities which reinforce culture Supports and motivates direct reports to accomplish both their individual professional and practice/office goals Champions change management techniques through all activities as needed. Models and encourages direct reports to respond appropriately to changes in order for maximum effectiveness Monitors policy compliance for assigned offices/providers Establishes priorities for areas of responsibility in relation to all facets of the business. Communicates the priorities to practice management; modifies priorities as needed Stays abreast of patient satisfaction trends and communicates results as needed. Assists practice/office manager as needed to create plans to improve scores Maintains responsibility for overall regional financial performance of all assigned offices and providers Reviews contracts for area of responsibility and authorizes; reviews contracts to ensure compliance Assists as needed to ensure the overall "health" of each office/practice through effective management practices for all areas such as budget planning and adherence, marketing and communication priorities, compliance, implementations and timely completion of priorities Identify to senior management local market and or service line dynamics and opportunities Travels to assigned locations as needed to assist with duties and achievement of goals Required Qualifications: 5+ years of related experience and/or training Working knowledge of legal contracts, potential liabilities, and insurance needs Knowledge of current medical terminology in order to communicate with physicians, staff, and patients Working knowledge of Medicare/Medicaid regulations and procedures, licensing and certification requirements, and other state and federal regulations relating to the health care industry Knowledge of flow charting and basic accounting skills Proficient computer skills, including working knowledge of Microsoft Office Suite, e-mail systems, and web-based programs Proven ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, financial reports, and governmental regulations Proven ability to write reports, business correspondence, speeches and articles for publication, and local procedure manuals Proven ability to effectively present information and respond to common inquiries and complaints from groups of managers, employees, patients, regulatory agencies, members of the business community, vendors, public groups, boards of directors, and other stakeholders Proven ability to interact and communicate with a variety of people, both on a one-on-one basis and in meetings and group presentations; must be able to relate to and work with ill, emotionally upset, and sometimes hostile people Valid driver's license and proof of insurance due to travel requirements #J-18808-Ljbffr

Created: 2024-11-26