Experis | Global Internal Employee Technology Support ...

Experis/ManpowerGroup has partnered with a leading Financial Services organization in Chandler, AZ for a contract Global Internal Employee Technology Support Analyst to assist their team. Will be a Hybrid role. Title: Global Internal Employee Technology Support Analyst Location: Chandler, AZ Duration: 12-18 + months PLEASE READ-MUST FOLLOW REQUIREMENTS FIRM Start date 1/13/25 Onsite 4 days a week-1 remote Must work holidays If scheduled Shifts discussed in interviews Job Responsibilities MUST HAVES: EXPEREINCE: Agent Chat , Win10 Required Skills: Requires 3-5 years of experience Excellent Client Care / Customer Service skills. Work well as a team and build relationships with the global partners. Excellent organizational skills, with the ability to prioritize workload. Ability to multitask and maintain focus on all areas of responsibility concurrently. Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling. Able to work in a fast-paced environment. Desired Skills: Technology Call Center and or Customer Service experience. Ability to utilize multiple resources to determine causes and resolutions of problems and incidents. Hardware Support - Windows 10/11, Software - MS Office suite, Office 365, SharePoint, Skype Network - Citrix, VPN, Cisco AnyConnect ITSM Remedy (not essential) Frequently Asked Questions: Benefits? Yes, you can enroll in our corporate discount benefits package Remote Workers? Start out remote and expected to go into the office on a hybrid schedule so local or willing to relocate at your own expense. NO 100% REMOTE Visa Sponsorship? Not offered Corp-to-Corp? Not eligible How to Apply: For immediate action please send an email to About Experis Experis is part of the ManpowerGroup family of brands. ManpowerGroup is the world leader in innovative workforce solutions, connecting human potential to the power of business. ManpowerGroup serves both large and small organizations across all industry sectors through our brands and offerings: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Created: 2024-11-26