LHH Recruitment Solutions | Medical Customer Service ...

Medical Customer Service Rep LHH Recruitment Solutions is hiring a Medical Customer Service Rep for our healthcare client located in Melville. This position will be a contract-to-hire opportunity and is 100% onsite during training, and will be a Monday-Friday, full-time position. This role will be focused on answering a high-volume of inbound phone calls and will be assisting patients with billing inquiries, explaining EOBs, and resolving any claim related issues that patients have. Interested candidates must feel comfortable in a high-volume, call center environment. There is potential to go hybrid after training and proven performance. Requirements High School Diploma or equivalent required Minimum 2 years healthcare call center experience required Must be proficient within Microsoft Office and other software systems Must have the ability to read and interpret and EOB Skills Ability to thrive in a fast-paced environment Can meet production metrics as outlined by management team Excellent written and verbal communication, especially phone etiquette Able to make sound judgment calls and escalate situations appropriately Can work well within multiple software sstems Pay Details: $19.00 to $21.00 per hour Search managed by: Jennifer Andrews Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Created: 2024-11-26