Salesforce QA Lead

Must Have Skills: - Strong in testing of Salesforce applications (CRM apps) - Expertise with test automation (Java/Selenium) - scripting, debugging, maintenance of automation scripts - Experience in API Testing - Experience in writing SQL queries and database testing - Exposure to work on integration programs - Good communication skills - Good knowledge of Contact Center Domain - Experience of working in Agile Scrum Team Good to have skills: - Good knowledge of IVR routing flows using Genesys, Genesys Cloud CX - Good knowledge of Genesys cloud, Genesys reports and dashboards - Good functional understanding and testing knowledge of Salesforce Agent desktop applications - Should be able to work independently in a scrum team and understand the customer requirements Key Responsibilities: Salesforce QA testing, team co-ordination, customer communication, stakeholder communications, regular status reporting

Created: 2024-11-24