Support Specialist, Safety and Security

Position Type: Administration and Professionals Date Posted: Location: East Professional Center INTRODUCTION: CONTEXT AND MISSION The Cleveland Metropolitan School District (CMSD) serves approximately 37,000 students in 100+ schools. Over the past several years, the Greater Cleveland community has united behind the collective goal of ensuring every child in Cleveland attends a high-quality school and every neighborhood has a multitude of great schools from which families can choose. The Cleveland Plan defines CMSD's approach to the reinvention of public education and holds our community accountable for the success of Cleveland's schoolchildren. The Cleveland Plan is supported by Ohio House Bill 525, which provides much-needed flexibility and autonomy for the district and its schools. Our schools have autonomy over human and financial resources in exchange for accountability for performance. The principal has primary responsibility and accountability for establishing his or her school as a high-quality, high-expectations academic center with a focus on personalized instruction, professional support for teachers, and school-wide practices that lead to measurable results. The Cleveland Metropolitan School District has developed standards of excellence that the district applies to all parts of the organization inclusive of schools, principals, school leadership teams, networks, and central office. Alignment between Standards of Excellence (SoE) and the district's Theory of Action helps ensure that principals are able to focus on scholar achievement and that central office supports are timely and effective. Our Vision for Learning in a Post-Pandemic World: In our pursuit of a more fair, just, and good system of education, we want each of our learners, both each of our scholars and each of their educators, to be individually and collectively presented with academically / intellectually complex tasks that are worthy of their productive struggle and allow them authentic opportunities to demonstrate their work and their learning of academic content and transferable skills in a joyful and adventurous environment. THE OPPORTUNITY: Location: Administration or As Assigned Reports to: Manager, Administrative Operations FLSA Status: Non-Exempt Salary Band: 12 Compensation: $ 45,900.00 - $ 64,260.00 Under direct supervision, assists the Safety & Security Department with maintaining staff training records, processing background checks, and activating ID badges for Cleveland Metropolitan School District staff. Ensures that background check results are disseminated properly. ESSENTIAL DUTIES AND RESPONSIBILITIES: Processes ID badge activation for District staff and vendors to allow access to District facilities Administers the BCI & FBI fingerprinting process for new and current staff as well as for vendors affiliated with the District Assists in creating user documentation for processes utilized by school staff Maintains Information Technology customer service tickets Alert administrative staff to potential data entry or submission problems and provide possible solutions to these problems. Conducts training classes during in-service in the ARMS system Configures and implements policies and procedures per state and federal guidelines Networks with peers within school districts to share best practices and investigate opportunities to proactively explore new programs/services to meet the needs of students Develops and analyzes data and metrics for the division Develops and extracts reports from databases for delivery to internal and external stakeholders Gathers and organizes documents to satisfy public records requests or other reporting obligations Collaborates with internal and external partners on special projects as assigned Participates in professional development activities (e.g., meetings, seminars, conferences, etc.) to improve and remain abreast of professional and legislative advancements and innovations Remains abreast of changing and emerging technologies Performs other duties as assigned LEVEL OF SUPERVISION: No supervisory responsibilities QUALIFICATIONS: Associate degree Minimum of three years of security or protective services experience in a K-12 environment Valid driver's license and reliable transportation Demonstrated proficiency with general office technologies (e.g., PC, tablets, etc.), virtual meeting platforms (e.g., Zoom, Teams, etc.), software packages (e.g., Microsoft Office); proficiency with enterprise technologies and databases (e,g., Workday, eSchoolPlus, SchoolNet, BoardDocs, Poll Everywhere, PowerBl and others., etc.), online data management systems, and data collection methodology Demonstrated knowledge of applicable regulatory standards and policies Strong analytical, organizational, decision-making, and problem-solving skills Good customer service and verbal, written communication, and presentation skills Strong interpersonal relationship skills, including cultural sensitivity & competence Ability to adapt to constant change and work under pressure Ability to manage multiple tasks and pay attention to details with minimal supervision Ability to work independently or as part of a team Ability to initiate change as needed and work proactively before there is a crisis Ability to clearly express a complex concept Ability to establish and maintain effective working relationships with other District departments and external stakeholders (i.e., parents, city legislators, and the general public) Ability to efficiently multi-task daily while meeting deadlines and producing quality results Ability to preserve the confidentiality of student and District information WORKING CONDITIONS/PHYSICAL DEMANDS The characteristics listed below are representative of the work environment typically encountered by an individual while performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Expected moving, walking, and standing consistent with an office environment with virtually no exposure to adverse environmental conditions and occasionally lifting up to 15 pounds Occasional light physical effort required While performing the duties of this job, the employee is regularly required to stand, walk, sit, lift, carry, push, pull, climb, balance, and stoop; use hands to finger, handle, or feel; and reach with hands and arms The employee is frequently required to talk and/or hear. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is exposed to a normal office environment. Local travel may be required for training/meetings. NOTE: The above-stated duties are intended to outline those functions typically performed by individuals assigned to this classification. This description of duties is not intended to be all-inclusive or to limit the discretionary authority of management to assign other tasks of a similar nature or level of responsibility. Education To Apply Please submit your resume and application using Workday, our online human capital management system. Please note that an offer of employment will be subject to the successful completion of an FBI/BCI background check and drug screen. EEO Statement We believe that equity and inclusion at CMSD is an essential call to action, a catalyst to ensure value and appreciation among all our employees, so we may be fair and welcoming now and in the future. CMSD provides equal opportunities for employment, retention and advancement of all personnel by administering all terms and conditions of employment regardless of race, color, ethnicity, ancestry, national origin, sex, disability or genetic information, age, citizenship status, military status, sexual orientation or expression, socio-economic status, title, other dimensions of identity, or any other characteristic protected by law. The District's Policy Prohibiting Discrimination, Discriminatory Harassment, and Sexual Harassment and the District's Title IX grievance procedures, including information on how to report or file a complaint of discrimination, how to report or file a formal complaint of sexual harassment, and how the District will respond, may be accessed on the District's Civil Rights Notices webpage, /domain/105. The District's Title IX Coordinator / Director of Equal Employment Opportunity may be reached at: 1111 Superior Avenue East, Suite 1800 Cleveland, Ohio 44114 (216)-

Created: 2024-11-24