Supply Chain Planner

General Statement/Purpose of Job: Supply Chain Planner is responsible for the management of all inbound & outbound shipments within the overseas & domestic Supply Chain. They will also be responsible for resolving issues stemming from distribution partners (Receiving, Outbound, Returns, Claims & Inventory discrepancies) & Logistics providers. Supply Chain Planner will also perform allocation duties and act as a liaison between ILLUMUS and their distribution & logistics partners. This position will report directly to the Director of Supply Chain. Essential Duties and Responsibilities: • Manage Inbound/Outbound volume & ETA visibility via provided tools for internal and external customers. Responsible to communicate changes where applicable • Coordinate with freight forwarders for last-mile delivery, freight quotes, management of shipments & processing claims • Responsible for order fulfillment across DC(s), maintaining defined service levels & resolving operational discrepancies. Coordinate operational review with external partners • Partner with the DC(s) to manage various operational functions, not limited to receipt of goods, outbound, returns, cycle-counts, claims & inventory discrepancies. • Responsible for operational reporting, including KPIs per provided tools and guidelines • Responsible for Sales Order Management through ERP. Update ship-dates & other changes per defined parameters • Work on other projects as assigned - PC & Supplies Knowledge, Skills, and Abilities: • Strong Analytical, innovative & critical thinking skills • Effective communication, organizational and time management skills • Excellent interpersonal, written, and verbal communications skills • Proven ability to manage multiple projects Minimum Education and Experience Requirements: • University degree required, preferably in Supply Chain, Operations or Engineering • At least three (3) to five (5) years of experience in a Supply Chain role • Thorough knowledge of Microsoft 365 & ERP systems Travel: Minimal Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The work environment includes ambient outside temperatures, naturally lit work areas and traditional warehouse equipment. The performance of this position requires the use of personal protective equipment such as safety glasses and will not tolerate any nonconformance to ILP safety policy that endangers the employee or other employees. Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the direction of the employer.

Created: 2024-11-23