Unit Clerk

Position Summary The Unit Clerk acts as a receptionist, communicating using good customer service skills with all persons. The Unit Clerk performs clerical duties and is also responsible for preparation and maintenance of the patient's chart including order transcription. Maintaining confidentiality and accuracy of patient records is an extremely important aspect of this position.Essential Functions and Responsibilities Includes the Following: Understands and adheres to the WPH Performance Standards, Policies and BehaviorsMaintains medical records of patients on unit.Enters requests such as patient assignments into the computer, optilink or manual system in a timely and accurate fashionAnswers and places phone callsAnswers patient call lights and communicates information to nursing staff.Demonstrates effective time managementMaintains established inventories of supplies.Maintains an orderly environment at the nurse's station utilizeAssures smooth clerical operation on the unit.Adheres to WPH policies and procedures including dress code, code of conduct, customer service, attendance and submission of annual physicalsUtilizes the computer for order entry and for ordering supplies.Verifies stock supplies and prepares requisitions to maintain established inventories.Transports supplies and specimens and performs other errands as requested.Performs all other related duties as assigned.Education & Experience Requirements High School Diploma or equivalentPrevious work experience with some knowledge of clerical and hospital procedure preferred. Previous experience with computer and/or office machines preferred.Core Competencies Planning & Organizational SkillsCommunication SkillsTeam WorkAdaptabilityMaintains Composure under StressPhysical/Mental Demands/Requirements & Work Environment May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) data base and accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.Ability to remain in stationary position 90% of the timeAbility to concentrate on fine detail with interruption, attend to tasks for more than 60 minutes at a time, attend to multiple tasks at the same time while maintaining accuracy.Ability to follow written and oral instructions.Constantly utilizes/operates computer to access informationAbility to communicate to physicians and other hospital employees regarding requests for information Primary Population Served Check appropriate box(s) below:Neonatal (birth - 28 days)Patients with exceptional communication needsInfant (29 days - less than 1 year)Patients with developmental delaysPediatric (1 - 12 years)Patients at end of lifeAdolescent (13 - 17 years)Patients under isolation precautionsAdult (18 - 64 years)Patients with cultural needsGeriatric (> 65 years)• All populationsBariatric Patients with weight related comorbiditiesNon-patient care populationThe responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.Salary Range: $41,691.00-$43,563.00 (Based on FT hours)

Created: 2024-11-23