Entry Level Customer Service Representative - Call ...

Are you looking for an exciting opportunity to launch your career in customer service? Our client is looking for an Entry-Level Customer Service Call Center Representative the right candidate will be the first point of contact for our valued customers! This is more than just a job"”it's the start of a rewarding career where you can develop key skills, make a real impact, and grow within a supportive, collaborative environment. What You'll Do: Be the Voice of the Brand: Answer inbound calls and engage with customers in a friendly, professional, and helpful manner. Provide Exceptional Service: Offer clear, accurate information about our products, services, and policies to help customers make informed decisions. Solve Problems and Create Smiles: Address inquiries, resolve issues, and handle complaints with empathy, aiming for first-call resolution and customer satisfaction. Document with Precision: Log customer interactions in our systems, ensuring accurate records are maintained for efficient follow-up. Collaborate Across Teams: Work closely with colleagues and departments to solve problems, meet goals, and deliver outstanding service. Continual Learning & Growth: Take part in ongoing training programs to build new skills, stay up-to-date on product knowledge, and grow within your role. Why You'll Love Working Here: Career Development: Whether you're starting your career or looking to grow, we offer ample opportunities for advancement and personal development. Supportive Culture: Join a team that values teamwork, open communication, and a positive work environment. We believe in fostering success together! Comprehensive Training: We provide all the tools and resources you need to succeed, including training to sharpen your skills and set you up for long-term success. Work-Life Balance: Enjoy a flexible work schedule and a supportive approach to work-life balance. Who You Are: Passionate About Helping Others: You have a genuine desire to provide excellent customer service and make a difference. Great Communicator: You are clear, friendly, and professional, whether on the phone, in writing, or working with your teammates. Problem-Solver: You approach challenges with a positive attitude and a determination to find solutions that delight customers. Team Player: You enjoy collaborating with others and contribute to achieving team goals. Eager to Learn: You're excited to develop your skills and grow with the company. Qualifications: No previous experience required"”this is an entry-level position, and we'll provide all the training you need to succeed! Strong communication skills, both verbal and written. Ability to work in a fast-paced environment and manage multiple tasks. Basic computer skills and a willingness to learn new technologies.Benefits Industry-leading benefits - Health, Dental, Vision, 401(k) Amazing career growth opportunities Expected hours: 40 per week 401(k) Dental insurance Health insurance On-the-job training Referral program Vision insurance Pay Details: $18.50 per hour Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Created: 2024-11-20