Technical Services Director (Rides & Attractions)

Technical Services Director (Rides & Attractions) American Dream, 1 Meadowlands Plaza, East Rutherford, New Jersey, United States of America Req #652 Monday, November 18, 2024 American Dream ( , developed by Triple Five Group, is an unparalleled mix of world-class entertainment, retail, and dining, comprising more than 3 million square feet just minutes away from New York City in East Rutherford, New Jersey. American Dream ( is home to leading attractions, including DreamWorks Water Park ( , Nickelodeon Universe Theme Park ( , LEGOLAND Discovery Center ( , SEA LIFE Aquarium, ( Big SNOW Ski Hill ( , Dream Wheel ( - a 300-foot observation wheel overlook the NYC skyline, as well as attractions debuting soon such as The Game Room Powered by Hasbro and Skip Barber Racing Go-Kart Academy. American Dream's immersive luxury shopping and dining experience - The Avenue - features Saks Fifth Avenue, Hermí¨s, Saint Laurent, Dolce & Gabbana, Carpaccio, a fine-dining Italian restaurant, and much more. The retail collection is further expanded with flagship locations for Aritzia, H&M, PRIMARK, Uniqlo, Sephora and Zara; as well as the Toys'R'Us global flagship, the only standalone location in the U.S, and the world's first and only "candy department store," IT'SUGAR. For more information on American Dream, visit or find us on Instagram @americandream ( and TikTok @americandream_official ( . KEY OBJECTIVES: T he main purpose of this role is: C ontrol, direct, and organize the strategy, administration and utilization of personnel and resources as assigned within the Attractions Technical Services department (Theme Park and Water Park). P R IM ARY RESPONSIBILITIES: Assess the current state of Parks and the Attractions Technical Services department to identify efficiencies and areas of opportunity. Implement short-, mid- and long-term strategies to address unforeseen closure of rides and improve efficiencies and overall turnaround time. D evelop, maintain, implement, and monitor the operating attractions capital and annual budgets. S uccessfully, efficiently, and professionally create and maintain working relationships with contractors and vendors. E nsure that all attractions, facilities, and work environments are safe for our guest and employee use. D evelop, implement, and oversee preventative maintenance programs. A ddress employee concerns. Motivate, discipline and reward employees Ma nage related capital projects to maintain budget and completion deadlines. U t ili z e company CMMS (Computerized Maintenance Management System) to maximize efficiency, maintain appropriate maintenance documentation Ensure overall safety of staff, Guests, and attractions. R educe overall downtime of rides and equipment. Implement KPIs for improved efficiency and uptime. P rovide positive and effective leadership through communication, motivation, and evaluation. E ff ective use of company resources to achieve organizational objectives (safety, revenue, cost management, efficiency, etc.) P rovide outstanding internal and external service (Guest, inter-departmental, vendors/contractors, etc.) Oversee and partake as required i nspection of rides, attractions and water systems located within Nickelodeon Universe and DreamWorks Water Park. A ccurately complete and update documents and company records. A ss i s t the purchasing function as needed E nsure employees are properly scheduled, trained, and assigned to achieve quality results Develop and implement onboarding and ongoing training programs for technicians Maintain and foster positive relations with governing bodies (DCA, Bergen Health, NJSEA, etc. ) Develop and track annual rebuild schedules, ensuring all manufacturer and state requirements are met Mai ntain Safety certifications through ASTM recognized national organizations (NAARSO, AIMS, etc.). R egular, reliable, and consistent attendance A dditional duties as assigned. D E SIRED QUALIFICATIONS: Bachelor's degree in Engineering or equivalent field. Master's degree preferred. 10+ years of experience in a technical field. Extensive ex perience in interviewing, training, scheduling, discipline, and performance management for a staff of at least four subordinates. 5+ years of Amusement Rides and/or Water Park experience. E ff ective reading, writing, mathematical and communication skills. P roficient use of computer programs and CMMS utilizing work processing and database software. S pecific knowledge of principles and practices of rides, facility, and equipment maintenance. G eneral knowledge in the following disciplines: hydraulics, welding, machining, plumbing, carpentry, electronics, andPLCs. Excellent skills i n both verbal and written communications. P roficiency in organizational, interpersonal, project management, computer and training skills required. P HYSICAL JOB REQUIREMENTS: P erform repetitive motion- Frequently- 50% of time St a nd and move- Frequently - 80 % of time R each at, above or below shoulder level-Frequently 50% of time. K neel and bend- Infrequently 15% of time St oop/squat- Infrequently 15% of time L if t/ carry between 10-75 lbs. Frequently 10% of time A ble to work at heights between 10-220 ft Infrequently 20 % of the time. American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law. Other details Job Family AD Pay Type Salary American Dream, 1 Meadowlands Plaza, East Rutherford, New Jersey, United States of America

Created: 2024-11-20