Internship - IT Level 2 Support Team (Server & Network ...

Full Job DescriptionCompany OverviewSince 1837, Tiffany & Co. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. As a global luxury jeweler, we not only offer an iconic collection of jewelry and timepieces, but career opportunities for individuals who are driven by excellence and are moved to leave their mark on a brand that is most known for inspiring love. Internship ProgramImmerse yourself in the world of Tiffany through our U.S. Summer Internship Program. As part of our esteemed Summer 2025 Class, you will embark on an unforgettable ten-week journey that begins with an exclusive two-day orientation in New York City "” the birthplace of Tiffany & Co. During the ten weeks, you will delve into the dynamic world of luxury jewelry through on-the-job learning, exploration of the intricate facets of our business, and networking opportunities with Tiffany leaders and fellow interns alike. Become part of the Tiffany & Co. legacy and discover how we craft expressions of joy that last a lifetime.• Dates: The internship will run from June 2, 2025 to August 8, 2025. Selected interns are expected to be available for work for the entire 10-week program.• Location: This position will be based out of our Parsippany, NJ.• Salary: Compensation for this internship will be $25.00 per hour.Dedicated individual looking to expand their technical expertise through practical experience during our summer internship program. As an intern in our Level 2 Technical Support team focusing on server and network support within the IT operations department, you will be responsible for assisting with maintaining our core infrastructure components. This role is well-suited for those who have foundational knowledge of servers, networks, and desire hands-on experience in a dynamic enterprise environment.Responsibilities:Assist with routine maintenance tasks on servers including updates/patches installation under supervision. Troubleshoot server performance issues under guidance from senior technicians.Engage in root cause analysis alongside senior team members when resolving complex incidents affecting server or network operationsMonitor network performance metrics and alert team members about anomalies or issues detected. Help with reporting and document network configurations and update existing documentation as needed.Gain exposure to disaster recovery plans execution procedures under mentorship from experienced staffQualifications:Currently enrolled at an accredited university majoring in Computer Science/Information Technology or a related technical discipline with a focus on networking/server administrationUnderstanding of networking concepts including DNS/DHCP/TCP/IP etc., along with familiarity with Cisco or other vendor-specific networking equipment is beneficialStrong problem-solving abilities coupled with a proactive approach toward learning new technologiesExceptional communication skills both verbal & writtenPreferred:Basic knowledge of operating systems like Windows Server/Linux distributionsAll gender identities and orientations are encouraged to apply.Please let Tiffany know if you request any accommodations for interview, we are happy to make any accommodation needed.

Created: 2024-11-19