Technical Trainer, Service Engineering

About Proterra Designed and assembled in the United States, Proterra's innovative battery platform offers industry-leading energy density, durability, performance and safety systems - enabling Proterra EV batteries to be the premium choice for commercial vehicles and industrial equipment. Proterra's battery technology offers industry-leading energy density, safety systems, and durability. Proudly designed in Silicon Valley and assembled in Greer, South Carolina, Proterra® batteries are the premier choice to electrify commercial vehicles ranging from buses and trucks to construction equipment and more. Proterra is building innovative battery technology to power a better, more sustainable world. Position Overview: The successful candidate for the Technical Training Coordinator position will possess the necessary skills and experience to deliver highly technical high-voltage battery and high-voltage safety training. This role involves developing and delivering training programs for both internal staff and external customers, focusing on enhancing their understanding and skills in handling high-voltage systems safely and effectively. The ideal candidate will have a strong background in technical training, curriculum development, and a deep understanding of high-voltage battery technology. About the Role - You will: Curriculum and Content Development: Design, develop, and maintain up-to-date training curriculums and materials focused on high-voltage batteries and high-voltage safety. Ensure that training content is comprehensive, technically accurate, and tailored to meet the needs of various audiences, including service technicians, engineers, and safety personnel. Work collaboratively with engineering teams to develop new courses for upcoming product releases. Intake customer training content feedback and apply to course material where appropriate. Training Delivery: Conduct engaging and informative training sessions, workshops, and seminars for both internal staff and external customers. Deliver training at customer sites, accommodating different learning styles and technical backgrounds. Deliver on-site training to customers at their request-which may include international travel. Skill Assessments: Develop and implement effective assessment tools to measure trainee skills, knowledge, and performance. Use assessment results to refine training programs and identify areas where additional training may be needed. Work collaboratively with cross functional teams to develop, implement, and revise skill assessments based on technical aptitude required for the course. Training Management: Manage the scheduling of training sessions, ensuring efficient use of resources and alignment with participants' availability. Coordinate with other departments and external entities to ensure smooth execution of training events. Travel and Logistics Coordination: Arrange all aspects of travel for training purposes, including transportation, accommodations, and materials required for training at different sites. Manage logistics for on-site training sessions, ensuring that all necessary equipment and materials are available and in good condition. Continuous Improvement: Stay updated with the latest developments in high-voltage technology and adult education strategies to continuously improve training effectiveness. Solicit feedback from trainees and trainers to identify opportunities for improvement in training methods and materials. Your Experience Includes: Minimum of 3 years of experience in technical training, preferably with a focus on high-voltage systems or battery technology. Strong presentation and communication skills, with the ability to explain complex technical concepts in clear, understandable terms. Proven ability to develop and manage technical curriculums and training materials. Experience in conducting hands-on training sessions and workshops. Willingness to travel extensively to customer sites and other training locations. Excellent organizational and time management skills. Physical Demands May work various shifts as needed; may be requested to travel to different locations. Lifting up to 25 pounds and occasionally 50 pounds. Able to walk, stand, crouch, bench, kneel, lift, carry and reach as needed in large and tight spaces. Good eye/hand coordination and ability to identify color variations, depth perceptions and close or distance visual items. Manual dexterity with occasional repetitive finger motion. Environmental Demands Ability to work in manufacturing environment with extreme heat and cold conditions. Wear protective clothing or respiratory protective equipment. Works with irritant chemicals, gases, etc. Location : Greer, SC (Hybrid/Remote) Travel : 0 - 75% Proterra is an Equal Employment Opportunity Employer, providing equal employment opportunities to all Employees and applicants for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status, pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation or any other characteristic protected by applicable federal, state, or local law or ordinance. Proterra participates in the Electronic Employment Verification Program (E-Verify). #LI-AK1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Created: 2024-11-19