Logistics Coordinator
DWM Holdings - warren, MI
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LOGISTICS COORDINATOR Job Description DWM Holdings is seeking an experienced, detail-minded individual to fill the role of Logistics Coordinator. This role reports directly to the Logistics Manager and works closely with the Project Management, Production, and Finance functional areas. General responsibilities include planning and coordinating the routing schedules of each delivery of commercial and industrial light poles, brackets, and accessories. Responsibilities: •Assign each customer order to the proper shipment week, geographical route, and freight carrier •Incorporate customer delivery demands in terms of unloading and delivery time into the routing schedule, including load scheduling for multi-drop deliveries •Plan the delivery routes to be taken by each driver to most effectively and efficiently utilize the fleet and reduce expenses related to the cost of delivery •Research and maintain the most cost-effective procedures and systems that can be applied to all areas of the logistics function; this includes continuously rating and negotiating transportation pricing •Prepare required documentation for flatbed freight shipments, such as, bills of ladings and packing lists •Create, maintain, and enter shipping information into PLEX. "SHIP" jobs in company database after they have physically shipped. •Drive, identify, and communicate corrective actions, deviations, lean processes, and payment of freight invoices •Immediately act and elevate any logistics concerns that are affecting our customer base •Follow through on completing corrective action to logistics issues to ensure customer satisfaction •Serve as a liaison for answering all questions about shipments and discuss issues with shipments with affected parties, both internal and external to the business •Manage to deviations in the planned shipping schedule and notify the proper internal teams for customer notice •Effectively communicate with the Sales, Project Management, Production, and Finance regarding deliveries, special requests, and other issues •Make recommendations to the Logistics Manager for process improvement •Organize and manage the upload of documents and pictures for each processed order •Develop working knowledge of daily freight and small package shipment process through departmental cross-training Requirements: •3-5 years of related logistics experience •Excellent geographical knowledge and a strong background in logistics or transportation •Proven financial acumen •Demonstrate a high level of accuracy, quality, and attention to detail •Ability to adapt and prioritize changing assignments or multiple priorities and tasks •Capable of managing the pressures and stress associated with a deadline-oriented atmosphere and customer service or production issues •Must possess positive interpersonal skills, including the ability to respond calmly and make rational decisions in stressful situations •Have strong problem-solving and teamwork skills •Be able to identify and manage process improvement •Proficient in Microsoft applications with a willingness and ability to learn new software programs •Flexibility and desire to take on additional responsibility
Created: 2024-11-19