General Manager

About Cha Cha MatchaCha Cha Matcha is the cultural force and iconic brand behind the matcha movement. Through our portfolio of cafes from NYC to Los Angeles and a budding e-commerce business, we've shaken-up and elevated the teacoffee category with plus-ultra experiences and products that you can genuinely feel good about. We've set our sights on being the global leader on matcha and are looking for exceptional individuals to join our team. About the RoleThe GM at Cha Cha Matcha is a tea master, brand ambassador, entrepreneur and 5-star hospitalitarian rolled into one. Ultimately, you need to be obsessed with matcha as a product and Cha Cha as a brand. But if you don't know much about either of those yet, that's ok. We can teach you and falling in love with both is easy. The only things that applicants really need coming into this process are an insatiable need to serve our guests and their team members, to be proud and professional of their work product and presentation, and have zero compromises when it comes to product quality and hospitality. If that sounds like you and you want to be part of building a world class brand, please consider joining us! You AreWarm and hospitableEnergetic and outgoing Willing to learnCommitted to quality Proud of the work that you doAn entrepreneur at heartPolished in your presentationWhat you will doOwn the success of your cafe from sun up to sun down. Attract, hire and build an exceptional team that lives and breathes the Cha Cha Matcha brandLead your team in the careful execution of our menu and hospitality experienceRollout new menu items and initiatives that enhance the Cha Cha Matcha customer experienceUphold the beautification of your stores ALWAYSBuild community and a sense of belonging for allDevelop baristas into store leads and store leads into GMsManage the P&L of your cafe through a diligent focus on COGS and LaborBe part of something specialQualificationsGeneral manager or bar manager experience (preferred)Passionate about hospitality and the guest experience An understanding on how drive their store to success with constant excellenceStrong decision making skillsFood Handlers Certificate required

Created: 2024-11-17