Asset Management Analyst - End User Services & IT ...

JOB DESCRIPTION FirstEnergy FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts. About the Opportunity This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00] As part of the Cellular Mobile and Asset Administration team within the IT organization, the Asset Management Analyst will focus on daily and long-term strategic lifecycle management of hardware and software IT assets. The successful candidate will have working knowledge of hardware and/or software asset management. Working Environment: Fully Remote Job Responsibilities include (but are not limited to): * Create, manage and/or perform life cycle policies and processes for IT assets from acquisition through retirement/disposal * Audit IT asset policies and processes; document deficiencies; work with appropriate personnel to remediate deficiencies * Help develop and implement processes related to the management of hardware or software assets within the organization * Review & approve new hardware or software standards and maintain Service Catalog standard models and prevent duplication * Audit asset inventory using IT Asset Management processes, tool and best practices * Research inventory data anomalies and resolve using IT asset management policies and best practices * Help develop or create IT asset management procedures * Analyze data across asset classes, ensuring accurate reporting, and implement remediation where required * Work with discovery tools and resources to better manage hardware or software assets * Perform vendor or contract management processes REQUIREMENTS * Bachelor's degree in Management, Business Administration, Finance, Computer Science, or related field. In lieu of a degree 2-4 years of experience in finance or IT asset management will be considered. * Certification in hardware or software asset management such as ITAM, IAITAM would be advantageous * Data analytics and the ability to review and compile large datasets * Highly motivated to work independently and productively, with an aptitude to learn quickly. * Ability to work with minimal supervision * Ability to work in a virtual environment with remote colleagues utilizing virtual technologies. * Ability to work with third party vendors * Core competencies also include interpersonal and communications (written & verbal) skills Qualifications at advanced levels include all the above, plus: * Associate's or BA/BS in Computer Science or related field or 4-6 years of relevant IT asset management experience * Intermediate experience in using, maintaining and compiling management information from Asset management tools, particularly SCCM and ServiceNow * Intermediate experience developing and implementing IT asset management processes and procedures. * Intermediate experience with vendor and contract management * Associate's or BA/BS in Computer Science or related field or 6-10 years of relevant IT asset management experience * Extensive experience in using, maintaining and compiling management information from Asset management tools, particularly SCCM and ServiceNow * Extensive knowledge of IT Asset Management best practices * Extensive experience developing and implementing IT asset management processes and procedures. * Extensive experience with vendor and contract management. Benefits, Compensation & Workforce DiversityAt FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment wiTo view the full job description, click here>

Created: 2024-11-16