Partner, Internal Communications

Partner, Internal Communications Flexible Location WHO WE ARE A national nonprofit founded by teachers, TNTP is catalyzing a movement to redesign America's public education system. Committed to ensuring that all children receive an excellent education, our staff have experience across a wide range of fields and are united by a fierce commitment to helping school systems end educational inequality. Our goal is to empower every student, breaking them free from the constraints of poverty and race, fostering innovation, and driving growth across the country. We collaborate across sectors and with school systems to ensure that the 3.5 million young people who graduate high school every year have pathways to economic and social mobility. TNTP's Central Operations & People division focuses on Talent (Workforce, People Operations, Performance Management), and Internal Operations (Enterprise Planning & Operations, Internal Communications and Learning Operations). The Internal Operations team is charged with ensuring staff at all levels have access to the information, resources and connections to do their best work. The team also ensures that staff understand TNTP's priorities, progress and vision and how their work contributes to organizational impact. The Internal Communications team leads our organization's internal communication strategy, infrastructure and best practices in service of those goals. WHAT YOU'LL DO As Partner, Internal Communications you will report to the Vice President, Internal Operations and lead TNTP's internal communications strategies. As a key communications leader, you will work closely with senior leaders to ensure that all internal communication is clear, consistent, and aligned with TNTP's goals and values. You will be responsible for creating and delivering compelling content that engages TNTP staff and strengthens the organization's culture. You will collaborate across leadership to anticipate and plan communications priorities, develop tools to effectively update staff, and improve staff access to materials, resources and understanding that support TNTP's ability to meet our ambitious goals. Some responsibilities and duties may vary, but the role of Partner, Internal Communications includes: Lead our organization's internal communications strategy to build alignment, engagement and optimism in the organization's vision and strategy, support staff in navigating organizational change, and facilitate collaboration and connection across divisions. Advise and support leadership team members on developing a communication strategy to ensure their priorities, path and progress engage and inform staff, communicate change effectively, anticipate and address communications needs and challenges, working closely within the People & Central Operations management team, and across divisions to coordinate internal communications initiatives and facilitating collaboration accordingly. Develop and maintain a content calendar to ensure that internal communications are timely and relevant and reflects our organizational story as it unfolds. Lead TNTP's internal communications channel strategy, maximizing impact for a fully remote, national workforce, increasing clarity of access and information so that staff can consistently find updates, information, and materials. Identify opportunities, challenges, themes, and emerging issues faced by TNTP and our staff, and work with divisional leaders, the leadership team, and organizational stakeholders to develop communications opportunities and solutions and execute toward those efforts. Strengthen the internal brand by crafting messaging that resonates with employees, fostering a sense of pride, connection, and alignment with the organization's commitment to learning and evolving as we discover what works best to improve educational outcomes. Proactively identify opportunities to promote employee engagement, celebrate staff and our work, and manage existing internal events and initiatives, like TNTP's Town Hall, to create a positive organizational culture and build connection among staff in a virtual environment. Engage staff in sustained conversations about TNTP's work and values to help refine-and build investment and affinity in-the organization's strategic direction and deepen its commitment to achieving our Employee Value Proposition. Monitor and measure the effectiveness of internal communications, establish feedback loops with staff, and make recommendations for improvements to better meet organizational and staff needs based on feedback and data analysis. Collaborate closely with key internal stakeholders, including the Public Affairs, Internal Operations and the broader communications team, ensuring that all internal communications are aligned with external communications and marketing efforts. Support TNTP's cross-functional knowledge management strategy and the evolution of communications tools and resources needed to execute that strategy. Manage, develop and provide strategic guidance to a team of internal communications specialists, ensuring that all internal communication is clear, consistent, and aligned with the TNTP's goals and maintains a consistent bar for quality. As needed, manage crisis communications, ensuring all staff are informed and up to date. Serve as the internal communications team spokesperson for your team's work. WHAT YOU HAVE Qualifications and Experiences We are looking for a candidate to possess the following skills and expertise: Experience designing and leading enterprise-level communications strategies at a similarly sized organization (500+ employees) is strongly preferred Track record of managing internal communications in organizations undergoing continuous growth and change, such as evolving services, new business models or strategic shifts Superior writing, editing, and visual communications skills, including a proven track record of writing effectively for different audiences and the ability to simplify complex information Experience with content creation and delivery, including varied vehicles and formats (i.e. email, newsletters, intranet content, videos, and presentations), and managing and maintaining the tools to support content creation Demonstrated knowledge and understanding working in and navigating complex organizational structures Experience aligning communication efforts with broader organizational change strategies 5+ years of demonstrated success leading a communications team to strong outcomes and helping individuals you manage reach their full potential Exceptional project management skills Professional fluency in English and Spanish (preferred) Competencies Be an outstanding communicator. You have enterprise-level communications leadership and a demonstrated understanding of internal audiences, message types, channels and efficacy. You are a skilled communicator with a clear and compelling voice, a knack for finding simplicity in complexity, and adaptability to communicate the right messages to the right audience at the right time. You proactively consider objectives, audiences, channels, internal brand, message/timing and impact to lead our internal communications vision, ensure staff have the information they need, and support TNTP in achieving our Employee Value Proposition and organizational goals. Change Leadership and Agility : You effectively lead and communicate during continuous organizational evolution and significant change initiatives. You excel at addressing the emotional and psychological impacts of change, crafting empathetic yet optimistic messaging that fosters employee trust and engagement. You create two-way communication channels that allow for real-time feedback, ensuring employees feel heard and connected to the change process. Your expertise ensures the internal brand remains resilient and aligned with ongoing organizational transformations, promoting clarity, trust, and employee alignment as we learn more about what works to achieve our mission. Translate strategy into action. You are a strategy setter who can generate innovative and nuanced solutions to complex challenges, provide strategic vision, anticipate challenges, lead through obstacles, and assess effectiveness. You lead your team to set clear objectives and navigate through ambiguity, making progress towards long-term goals while staying flexible and skillfully adjusting to shifts in priorities. You root decisions in internal data and synthesize large amounts of information to identify the core issue to be addressed or key messages to be delivered. Motivate & influence . You proactively build strong relationships and credibility as a trusted communications advisor. You can lead TNTP's internal communications voice while keeping a pulse on internal priorities and staff feedback, adjusting communications accordingly and influencing a diverse group of senior leadership stakeholders, including Executive Team/Leadership Team members, to come to a consensus. You build cross-divisional collaboration, especially with external communications teams, and authentically collaborate, develop, and maintain high-level relationships that build investment in our internal communications and deliver results. Support sustainability . You understand and consider external conditions that affect TNTP's work and the intersection of change management, communications, and organizational culture. You can translate TNTP's Employee Value Proposition and objectives into communications strategies that support maximizing the staff experience. You build and execute communications strategies that promote diversity. inclusion, and equity across teams and the organization. Inclusive people leader. You are a skilled manager and inclusive leader that honors diverse perspectives, builds trust, and establishes a supportive work environment that reflects TNTP's unique culture and commitment to diversity, equity, and inclusion. You seek and reflect upon feedback, demonstrate asset-based leadership, and build strong team culture, while also leading your team to achieve ambitious goals. WHAT WE OFFER TNTP offers a competitive salary commensurate with experience in a similar position with the potential for an annual performance-based bonus. The salary range for this position is $120,000 - $180,000. New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint at the following ranges ($120,000-$150,000) depending on qualifications, internal equity, and the budgeted amount for the role. We also provide best-in-class comprehensive benefits, providing a wide range of plans and programs that are focused on supporting the physical, mental, and financial wellness of employees and their dependents. TNTP pays toward the cost of medical insurance plans and dental and vision plans. Our 403(b)-retirement plan has up to 7% matching contribution, as well as free financial planning and coaching services, and up to $600/year payment towards qualifying student loans. TNTP also provides fully paid life insurance, parenting benefits, lifestyle spending accounts, up to 12 weeks of fully paid medical leave, generous vacation time, commuter benefits, referral bonuses, and professional development. New employees start with 5 sick/personal days, accrue 15 days of vacation during their first year of employment, and receive approximately 24 paid holidays each year-including a Winter Break the last 2-weeks of December. We also provide a one-time home office start-up stipend of up to $1,100 and annual refresher amounts of up to $250/year, a TNTP-provided laptop and cell phone, and a home office stipend of $135/month. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status, or any other protected category. We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. We also offer an inclusive environment where staff are encouraged to bring their whole selves to work every day. So, we encourage those with the following identities to apply: Black, Latinx, Asian American, and Pacific Islander, Indigenous people, LGBTQIA+ and non-binary people, veterans, people living with disabilities, and others with lived experience being part of marginalized communities. We also ensure that individuals with disabilities are provided reasonable accommodations for the interview process. If you would like to request an accommodation in completing this application, interviewing, or otherwise participating in TNTP's selection process, please email . HOW TO APPLY Our application process is simple. As part of your application for this communications role, please submit a professional portfolio of at least two writing samples. These can either be linked within your resume or uploaded as application documents. We are looking for excellent writing and communication skills, including a proven track record of writing effectively for different audiences and the ability to simplify complex information. If you have any trouble providing your writing samples in Workday, you can alternatively email them to and ask that they be added to your application. We will not be considering applications that do not include writing samples. The priority application deadline for this position is November 29 th After that date, applications will be considered on a rolling basis, so it is in your best interest to apply as soon as possible. Please submit your application online through Workday. #LI-REMOTE Position Type: Regular TNTP is an equal employment opportunity employer committed to maintaining a non-discriminatory work environment. TNTP does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, arrest record, conviction record, or any other personal characteristic protected by applicable law. This policy covers all programs, services, policies, and procedures of TNTP, including recruiting, hiring, training, promotion, and administering all personnel actions, such as compensation, benefits, transfers, layoffs or terminations. Applicants for employment with TNTP must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

Created: 2024-11-16