Back-End Receptionist

About Brandon J. Broderick, Attorney At Law: Brandon J. Broderick is a prestigious and forward-thinking law firm committed to delivering exceptional legal services. With a blend of tradition and innovation, we are dedicated to staying at the forefront of legal practice and technology. Come join a team, in a fast-paced environment, where the culture values Transparency, Accountability, Empowerment, Teamwork, Passion, Giving Back, Diversity, and Inclusion. At Brandon J Broderick, you will be provided with training, mentorship, a career path along with perks such as Summer Fridays, competitive benefits, a robust holiday schedule, and work-life balance ! We care deeply about or employees and our clients. Our commitment to these values ensures a supportive and inclusive environment where every team member can thrive and contribute to our collective success. Join us in making a difference and building a fulfilling career. Position Overview: We are seeking a professional and organized Back Office Receptionist to join our team at a large PI Firm. In this role, you will be responsible for providing exceptional service to our clients and internal team by efficiently managing incoming calls, accurately relaying messages, and supporting a welcoming client experience. Responsibilities: Answer and direct incoming calls promptly with a goal of 95% call answer rate and average speed of answer of 3 seconds or less. Greet clients and visitors in a professional and friendly manner, ensuring a positive experience. Accurately document and relay messages and information to the appropriate departments or team members. Organize and maintain front-desk operations to ensure smooth client intake and interactions. Uphold a high level of professionalism and empathy to build trust and strengthen client relationships. Qualifications: Strong communication skills and a friendly, client-centered demeanor. Ability to handle multiple tasks in a fast-paced environment. Attention to detail and accuracy in relaying messages. Experience in a legal or professional office setting is preferred but not required. Compensation Range: $40,000-$44,000 USD Benefits: Full Time Employees and Part Time Employees over 30 hours per week • We offer a competitive salary and comprehensive benefits package. • Health Insurance • Dental Insurance • Vision Insurance • Paid Time off • Sick time Equal Opportunity Statement Brandon J Broderick provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form. No 3rd party recruitment firms.

Created: 2024-11-16