Assistant Director, Financial Aid

Berkeley College seeks an Assistant Director of Financial Aid at the New York City campus. Reporting to the Director, of Financial Aid, the Assistant Director of Financial Aid plays a vital role in the strategic planning and execution of financial aid policies and procedures. This position supports the Director of Financial Aid and helps lead a dynamic team in the administration of all financial aid programs. The Assistant Director ensures that the financial aid services are exemplary and align with the institution's mission of making education accessible. The role requires an individual with robust knowledge of financial aid regulations, strong leadership skills, and a commitment to supporting student success. Primary Duties and Responsibilities Provide a list of the responsibilities and duties of this job. Maintain compliance with federal, state, and institutional regulations. Guarantee that all members of the campus Financial Aid Office deliver exceptional service to students, applicants, and colleagues, fostering a supportive and efficient environment. Communicate clearly and proactively with students about their financial aid eligibility, file status, important deadlines, and any required documents or missing information. Delegate secondary responsibilities and roles within the Financial Aid staff to optimize office operations and staff engagement. Represent the Financial Aid Office at various campus events, including open houses, meetings, and external functions, and prepare informational presentations for current and prospective students, as well as other stakeholders. Collaborate closely with Admissions Directors to ensure Financial Aid staff are available for prospective student interviews and timely delivery of financial aid award packages. Partner with the Student Accounts department to ensure the accuracy of student financial records and support campus collection goals. Coordinate with the Campus Operating Officer on campus and student-related issues to ensure seamless operation and resolution of any challenges. Develop and implement training programs for Financial Aid staff to enhance their skills and knowledge in financial aid processes and customer service. Monitor and analyze financial aid processes and student satisfaction to identify areas for improvement and implement strategic changes. Salary Range: $58,000.00 to $62,000.00 Job Location: The job location is at the New York City campus location with one day per week remote. Educational Requirements Bachelor's Degree required Training and/or Experience One to three years experience in Financial Aid Knowledge, Skills & Abilities Detail-oriented and organized. Capable of working reliably with minimal supervision A professional and courteous demeanor is required at all times. Comfortable using personal computer software applications such as MS Office, as well as familiarity with integrated financial aid management software. Berkeley College is committed to excellence in diversity and equity and the creation of an inclusive learning and working environment. We are an Equal Opportunity Employer and consider applicants for all positions regardless of race, color, religion, creed, gender, age national origin, marital and veteran status, disability, sexual orientation, gender identity or expression, or any other legally protected status.

Created: 2024-11-13