Waterpark Operations Supervisor

The Waterpark Supervisor at Island Waterpark is responsible for strengthening the lifeguard team through the delivery of superior service and safety. This person is expected to enhance the waterpark experience for both guests and associates through their personal drive, safety oriented behaviors, and commitment to creating a positive working environment. The Waterpark Supervisor ensures the waterpark team operates smoothly and efficiently so guests can have a safe and enjoyable visit. Essential Duties & Responsibilities Assists Park Management in the training, supervision, and coordination of lifeguards in a highly efficient manner, in order to ensure the safety of park guests Performs supervisory tasks, including resolving conflict, coaching and developing others, promoting teamwork, and performance management Responsible for the management of the lifeguards in their assigned areas, enforcing established rules, complying with regulations, and maintaining a professional appearance and demeanor Assists Training Manager with maintaining training documentation and records Conducts in-service trainings, SOP training, and shadow training as needed. Completes, reviews, and checks required reports daily including accident and injury reports as well as daily inspections; ensures all work is done in compliance with rules, standards, and operational guidelines. Responds to and manages aquatic rescues and events that interrupt the aquatic environment or compromise the safety or any person. Ensures that all guest and associate areas maintain a standard of excellence for cleanliness at all times Ensures all training requirements and testing procedures are adhered to as set forth by Island Waterpark policies and procedures Maintains and updates standard operating procedures and training materials Basic Qualifications Must be 18 years of age or older Certification in First Aid, CPR and StarGuard ELITE Lifeguard Training or equivalent Bloodborne Pathogens Training

Created: 2024-11-13