Technical Solutions Engineer

Description: The Mission Essential Group, LLC, a Mission Essential Business Unit, is a premier service provider of information management solutions for complex, mission-critical needs. MEG has earned a reputation as an innovator and pioneer. Headquartered in Fairfax, VA, MEG employs professionals in offices located throughout the United States and around the world. MEG offers a competitive benefits package including a competitive salary; medical, dental, vision, life and disability insurance; paid time off, and retirement benefits. MEG is a leading provider of Information Management system engineering, software development, information assurance, system sustainment and is the primary provider of technical support for the Integrated Broadcast Service (IBS) Enterprise. IBS is the worldwide Department of Defense (DoD) joint program for transporting intelligence, surveillance & reconnaissance (ISR) and targeting data to all levels of tactical and strategic operational users. IBS provides global, 24/7, dissemination of time sensitive Indications & Warning and Force Protection data to Joint Warfighters and Collaborating Nation partners conducting military operations around the world. MEG serves a vital role in supporting the IBS Enterprise, providing continuity in skills crucial to support military operations. MEG integrates the talents and skills of team members to form an IBS Enterprise Support Services Team to provide world class IBS customer support. The Technical Solutions Engineer (TSE) will serve as the focal point on enhancing Mission Essential products and proactively developing solutions to address our customer's toughest issues. The TSE will develop a holistic understanding of both the IBS operational architecture and technical scope of contract projects. The TSE will interface with Mission Essential customers spanning from the Program Office to end users to identify and document emerging needs and capability gaps. The TSE will conduct technical assessments and quality assurance of existing Mission Essential products to assess effectiveness in satisfying and/or exceeding requirements and identify solutions for improving product performance. The TSE will research best practices regarding advanced technology in the field and seek to find cost-effective solutions to integrate into Mission Essential's products and services. The TSE will develop plans and implementation strategies for inclusion and integration of enhanced solutions in test and operational environments. The TSE will collaborate with various team members from network engineers, support, and operations to ensure a plan is in motion to improve: the products, capabilities, and overall customer's experience. Minimum Qualifications: *Security Clearance: MUST have a minimum of TS clearance *Minimum of 10 years of relevant Integrated Broadcast Service (IBS) experience, plus Bachelor's degree.

Created: 2024-11-13