Laboratory Manager - St. Anne Hospital

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Summary of Primary Function/General Purpose of Position The Manager Lab manages all aspects of laboratory services for the clinical laboratory at designated sites. The Manager interacts with other hospital services to support coordination of patient care activities and achieve performance improvement activities. They ensure compliance with regulatory and accreditation standards. Essential Job Functions • Works to improve Laboratory operations and establish objectives related to quality metrics. Monitors quality indicators to identify opportunities for improvement and submits monthly reports of monitors. Presents results of quality improvement activities at Regional Laboratory Management and Hospital Quality committees. • Manages laboratory department including hiring, staffing, scheduling, and onboarding of new employees. Schedules staff to meet laboratory service requirements, productivity goals, and staffing budget. • Evaluates the performance of department staff and completes performance assessments with input from Lead Technologists or Supervisors. Counsels staff concerning issues that require investigation and works toward resolution. • Maintains effective internal communication with staff, management, and other regional managers. Collaborates with other hospital departments and physicians as needed to resolve problems and complaints. • Serves as facilitator for regional laboratory committees and coordinates activities for completion of projects and implementation of new procedures. • Monitors laboratory expenses to meet budgetary goals. Works with their leader and participates in forecasting, planning, and budgeting. Works with their leader and collaborates with other members of the management team to develop plans for capital replacement and acquisition. • Develops and reviews general laboratory procedure and policy manuals. Monitors staff adherence to established hospital and laboratory policies, including safety. • Ensures compliance with the CAP terms of accreditation and other applicable regulations, along with their leader. Serves as point person to manage general laboratory requirements including employee competency, proficiency testing, accreditation activities, safety, and document control. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification MLS Medical Lab Scientist Certification or eligible by a nationally recognized certification agency (preferably ASCP) (required) Education Bachelors, Clinical Laboratory Science/Medical Laboratory Science/Biomedical Science/Biology/Biochemistry from a Clinical Laboratory Improvement Amendments (CLIA) approved program (required) Work Experience 5 years experience in a laboratory tech setting (required) Previous experience in a leadership position in a laboratory tech environment (required) Training None Working Conditions Periods of high stress and fluctuating workloads may occur May be exposed to physical altercations and verbal abuse May be exposed to high noise levels and bright lights May be exposed to limited hazardous substances or body fluids* May be exposed to human blood and other potentially infectious materials* May have periods of constant interruptions General office environment Required to car travel to off-site locations, occasionally in adverse weather conditions Prolonged periods of working alone Other: Intermittent exposure to fumes and odors Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control. Skills Active Listening Ability to discern the thinking of others Service Orientation Verbal and Written Communication Coordination Problem Solving Customer Service Leadership Mentoring Keyboarding Microsoft Office Telephone Skills Office Machine Operation Lab Information Systems Ability to train staff Organization Time Management Process Improvement Hiring and onboarding Budgeting Accreditation standards Developing laboratory procedure and policy Quality metrics and indicators Scheduling Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at

Created: 2024-11-13