Fraud Risk Manager

Reference #: 061e5377-a826-4c6b-829a-4acc94b17a72 Description The Fraud Risk Manager is responsible for designing, enhancing, and performing strategy concepts regarding Northwest's fraud processes, procedures, and programs. This role will develop the oversight capabilities necessary to appropriately understand and mitigate fraud risk within the organization. This includes the performance of fraud risk assessments, management of issues and findings, development of key governance materials and design of fraud risk reporting necessary to articulate the enterprise fraud program. Additionally, the Fraud Risk Manager will collaborate with leaders across all lines of business as well as senior management and regulatory agencies. This role resides within the Financial Crimes division and is expected to have strong domain knowledge of fraud risk and controls frameworks, industry best practices, and banking regulatory requirements. The Fraud Manager will partner with various risk and business line stakeholders to help solve complex risk issues and projects. Essential Functions * Collaborate cross-functionally with department managers, including risk management, operations, technology, and customer service teams, to ensure alignment and integration of fraud prevention efforts across the organization * Accountable for monitoring and developing fraud risk strategies including but not limited to electronic fraud, credit and debit cards, fraud disputes, checks, fraudulent payments, fraudulent account opening process and loan fraud including applications and disbursements * Oversight of daily Fraud related incident reporting/review monetary loss data to ensure impact to Northwest Bank is properly vetted; manage incident reporting for submission and presentation to relevant forums * Design enterprise-wide operational risk reporting, including the development, maintenance, and monitoring efforts of fraud key risk indicators and Risk Appetite Limits. * Partner and collaborate with business units, legal, risk, and compliance teams to ensure business is conducted in accordance with applicable laws, rules, and regulations regarding antifraud risk. * Manage the Fraud Risk Assessment process and drive review of broader risk and control assessments which may also capture fraud-relevant processes, risks and controls * Oversee, challenge, report and support ongoing transparency of risk mitigation activities across internal and external Frauds that Northwest Bank may be exposed to * Responsible for evaluating new tools and processes to enhance detection, reporting on overall Fraud losses and trends * Develop and deliver comprehensive training initiatives with our Marketing teams to educate bank & customers on identifying, preventing, and responding to various types of financial fraud, ensuring compliance with industry regulations and enhancing overall security awareness * Stay abreast of industry best practices, regulatory requirements, and emerging technologies related to fraud prevention and detection, and incorporate relevant insights into our fraud strategy Additional Essential Functions * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Additional Responsibilities * Work with Testing and Training Compliance Manager and Business Unit Compliance Specialist to implement and complete risk assessments * Attend compliance training events to stay current with regulations * Identify risk and test controls designed to minimize risks * Communicate results to Compliance Department, Business Unit Compliance Specialist and Business Unit Management * Perform other related duties and projects as assigned * Keep informed of new developments and ideas which could impact Northwest Safety and Health for Supervisors with Direct Reports * Provide leadership and positive direction for maintaining the safety and loss prevention program * Actively participate in and support employee participation in the safety and loss prevention program by ensuring that employees know how to properly report a safety issue, making sure that all accidents are promptly reported to Human Resources and documented, and ensuring that prompt action is taken whenever workplace hazards are identified * Help implement emergency procedures QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Bachelor's Degree Financial Crimes, Criminal Justice, Business, Finance or related field Work Experience 8 - 12 years Banking Experience 3 - 5 years Supervisory experience General Supervisory/Manager Knowledge, Skills, and Abilities * Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches * Ability to allocate and effectively use information, personnel, time, and other resources necessary for implementation of Northwest's strategic plans * Ability to make decisions, render judgments, and take action on tasks within the scope of given authority in a timely fashion * Ability to develop, evaluate, and implement alternative courses of action, based on correct assumptions concerning resources and guidelines, and support decisions or recommendations with data or reasoning * Ability to present and express ideas and information effectively and concisely in an oral and/or written mode in a manner appropriate for the audience * Ability to listen and comprehend what others are saying and facilitate the open exchange of ideas and information * Ability to motivate and provide direction in the activities of others, appropriately assigning work and authority, in the accomplishment of goals; providing advice and assistance as required * Ability to understand and appropriately apply procedures, requirements, regulations, and policies; maintain credibility with others on specialty matters Additional Knowledge, Skills and Abilities Analytical & Investigative Skills Adaptability and continuous learning People management and leadership skills Strategic thinking Relationship building Problem-solving Foster a collaborative culture Business acumen Data analysis Technical expertise Licenses and Certifications Certified Fraud Examiner CFCI or related Certification Upon Hire The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the

Created: 2024-11-13