Warehouse Operations Manager

Warehouse Operations Manager Overview Run a party rental warehouse, and develop warehouse operations systems.  Create smooth processes from office to warehouse.  Determine product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; refine processes for receiving product, picking, packing, routing, returning, equipment utilization, inventory management, and trucking; on-going education of warehouse staff. Warehouse General Recruit, select, train, schedule, and coach WH employees. Communicate job expectations; conduct employee reviews; enforce policies and procedures. Maintain a positive working environment with an emphasis on communication. Maintain floor authority and set the working pace and daily work expectations. Participate in creating strategic plans and reviews; prepare and complete action plans; implement standards; resolve problems; complete audits; identify trends. Develop warehouse design by planning layout, product flow, and product handling systems; evaluating and recommending new equipment and procedures. Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; comply with legal regulations. Specific Ongoing evaluation and improved use of existing software, evaluate new software Determine WH workflow based on work load, schedule labor to complete tasks Update Job/Labor board daily Oversee department assignments; returns/unpacking; cleaning of returned product; re-stocking; picking; prepping; truck packing and check for accuracy EOD leave next day driver and labor assignments Ongoing Inventory projects Asses and refine work flow in each step of the process from Account Manager communication to final re-stock Facilitate equipment maintenance including Dishwasher, Washing Machines, Dryers, Press Vehicle Fleet Operations including routine registration, DOT inspections, preventative maintenance, as needed maintenance On-call responsibility Order supplies Routing Support SDPR general business operations by routing, sequencing, managing driver resources, and delivering outstanding Customer Service while controlling Operational Expenses. Interface with multiple contacts as necessary including: Senior Management, Customer Service, Delivery Team and Clients. Strong decision making and organizational skills while exercising independent judgment and discretion. Coordinate delivery, returns and reruns, assign/reassign drivers and helpers Oversee Dispatch Communicate directly with Operations, Account Mangers, and Transportation staff Ensure that all calls for vehicle repair and maintenance are handled in a timely fashion With Dispatch, develop optimum routes that minimize driver/helper costs, route efficiency, fuel cost, and meet pickup or delivery windows Problem solve delivery/pick up issues including product shortages Maintain and evaluate daily logs for errors or violations of DOT or internal company requirements Reconcile Projected versus Actual route data Understand route specifics, Dance Floor installation, Platform installation, Kitchen Equipment setup and Propane certification Adhere to D.O.T. regulations Prepare Delivery & P/U Invoices and documents Dispatch Dispatch Drivers and Driver Helpers Track and supervise drivers while en route Assist drivers with route schedules, delivery problems and logistics in the States of New Jersey, Connecticut, New York and Pennsylvania Monitor Company routing software and check with drivers to find out if they are having difficulties making deliveries or pickups, reassign and redirect routing as necessary Demonstrate good oral and written communications skills via telephone/radio with Co-workers and Clients Adjust delivery and pick up sequences on routes to achieve site location time constraints Adjust route departure times based on daily loading activity and traffic/weather conditions Education BA or equivalent experience Experience Previous experience working in Events, Catering, Rentals and / or Warehouse Logistics Other Qualities Excellent Computer Skills Ability to make solid decisions in a timely manner Strong supervisory and leadership skills Exceptional written/verbal problem-solving skills Ability to work in a fast-paced, dynamic environment. Ability to work independently as well as part of a team Process Management Detail Oriented Deliver outstanding Customer Service while controlling Operational Expenses Enjoys problem solving Bilingual preferred

Created: 2024-11-12