Night Auditor - Tarrytown House Estate

Night Auditor 11pm - 7am SUMMARY: Process daily audit of the hotel's financial data. Handle the requests and transactions of the hotel guests, and coordinate with the other departments as necessary. RESPONSIBILITIES: Verify each Front Desk shift's transactions. Process credit card transactions. Post tax charges to all guest folios Finalize transactions completed during the day. Create and/or print required reports. File or transmit reports as directed. Verify and prepare registration cards for arriving guests Prepare folios for departing guests. Handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff. Take, modify and cancel guest reservations. Verify, balance and review hotel suite availability. Check in/out guests. Perform "express checkout" duties. Verify departure dates and offer to make future reservations. Post telephone charges, valet charges, and other miscellaneous charges to guest accounts. Administer guest payment policies. Responsible for shift cash transactions. Responsible for maintaining hotel key security system. Administer guest safe deposit boxes. Responsible for knowing hotel emergency procedures. Coordinate with other departments to fulfill guest special requests. Communicate facilities and services to guests at check-in. Answer guest questions regarding local area facilities. Each associate will be required to follow the rules as found in the M&R Employee Handbook Perform other duties as assigned by management, of which employee is capable of performing

Created: 2024-11-12