Trade Sales Account Manager (Remote)
Kathy Kuo Home - new york city, NY
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Company Kathy Kuo Home is a luxury online home furnishings destination on a mission to help everyone #lovewhereyoulive. Kathy Kuo Home carries a highly curated collection of home furnishings while offering clients premium interior design services and easy-to-shop look books. Kathy Kuo Home believes that shopping for great design should be fun, easy, and inspiring, so it provides everything from design inspiration to flawless execution in one vertically integrated platform, allowing customers to create a space they will cherish for years to come. Curated Collection and Ecommerce Under the direction of celebrated designer Kathy Kuo, the company serves as the premier online boutique for luxury furniture, lighting, and home decor. The assortment is curated with a design-first approach that offers exclusive access to impeccably-crafted designer pieces from top manufacturers and artisans around the world. Full Service Interior Design Studio In addition to its aspirational collection, Kathy Kuo Home is also a full-service interior design studio with a robust menu of Design Services. Kathy Kuo Home's roster of professional interior designers combine a high-touch, personalized approach with the latest in design technology to help customers with all of their design needs-from small updates and refreshes, to gut renovations and building entirely new homes. To the Trade Business Kathy Kuo Home offers a top-tier To the Trade solution that provides the residential and hospitality / contract communities with an inspiring selection of luxe homewares and furnishings at competitive trade prices and full end to end receiving, consolidation, and white glove shipping installation solutions. Combining service, commerce, logistics, and technology, Kathy Kuo Home is the ultimate one-stop home and design destination. Culture and Values The Kathy Kuo Home team members are design-obsessed, entrepreneurial-minded and empathy-oriented individuals that seek to create more impact and beauty in the world of interiors. As one of the fastest growing online companies in the home and garden space, it is a fantastic time to join Kathy Kuo Home's fast-paced, nimble, and creative team. Core Values We Employ First Principles Design Thinking | First principles design thinking involves breaking down a complex problem or situation into its fundamental components and then reassembling them from scratch by challenging assumptions and developing a deep understanding of underlying principles. We are Limitless Learners | We are curious by nature and aim to be 1% better every day by learning 1 new thing a day. We Strive To Be Self-Aware | We are self-reflective and deeply curious about ourselves. We believe with a deep awareness of oneself, can one develop awareness for others. We Play the Long Game | We have an infinite horizon for growth and lean into business decisions that have a long-lasting impact on brand growth Core Principles We have Deep Kindness and Respect for All | Our business model is supported by the relationships that we have with our customers, vendors, and shippers. We treat our team members, shippers, and vendors with the same spirit of kindness, willingness to collaborate, and respect for their needs. We Lead with Empathy | When faced with hard choices, we lean into empathy and compassion first as our primary decision drivers. We proactively reach out to celebrate each other's success and buoy those that need us. We Require Feedback | Giving and receiving feedback promotes a culture of self-awareness, growth, and humility, the foundations of strong inter-department connection. We are Humble and Hungry | We operate with a startup mentality, scrappy and intentional with how we use our human and financial resources no matter what scale of business we are in. We Audit the Details - Design and Service | We deeply audit all details and have hyper-awareness of process, cause, and effect and how this relates to our design and service quality output. We Keep Calm / Grace Under Fire | We solve problems by being self-aware, open-minded, and accepting of different ideas and opinions and strive to be calm, reflective, and not defensive. Sales Consultant / Trade Account Manager The Trade Account Manager oversees key Interior Design (B2B accounts), ranging from high end residential interior designers to builders, contractors, hospitality and purchasing agents, collaborating on new and existing project opportunities. Responsibilities Manage book of B2B accounts to achieve monthly sales targets Cultivate and maintain strong relationships with key Interior Design accounts. Serve as the primary point of contact for all communication and support. Handle incoming leads through digital platforms Build and maintain pipeline of projects and opportunities Execute company-driven sales initiatives Assess and present to key accounts on a regular basis Identify business opportunities to generate large volume projects Experience in either Interior Design or Architecture, proficient in interpreting blueprints, utilizing CAD software, and collaborating with trade clientele to craft designs. Work closely with Interior Design clients to support them throughout the project lifecycle. This includes collaborating on design concepts, providing product recommendations, and ensuring client satisfaction. Stay informed about industry trends, competitor activities, and market developments. Utilize this knowledge to identify opportunities for growth and innovation. Qualifications At least 8-10+ years in a sales/account management role Bachelor's degree in Business Administration, Marketing, Interior Design, Architecture, or related field. Experience in the home/interiors sector is preferred Experience in a high-volume CRM driven environment Proven experience in sales, account management, or business development, preferably within the Interior Design industry. Excellent negotiation and problem-solving abilities. Salesforce experience is a plus If you are a passionate and driven individual with a background in sales and a keen interest in the Interior Design industry, we encourage you to apply for this exciting opportunity. Join us in shaping the future of design and making meaningful contributions to our clients' projects.
Created: 2024-11-12