Host

Position Overview: The Host position greets the customer immediately when they enter Hooters. This is a part-time position. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for To Go Orders and selling of Merchandise. The Host follows up with guests as they are leaving to ensure they had a great experience and reminds them of events to come back for. They are attentive to the FOH atmosphere and ensure that the lighting, music volume, and overall cleanliness are all being kept up for a great first impression. The Hooters Host embraces the company's core values: S how You Care, E levate the Spirit, R espect Everyone, V alues Feedback, and E xceeds Expectations. Accountabilities Food Ensures proper sanitation and food handling Food & Beverage Quality Assurance Accurate Food Presentation Menu Knowledge Atmosphere Rotation Seating Prepared, in uniform & Punctual for Shift Welcoming Aware of Events & Specials Service Friendly & Attentive Customer Service Responsible Cash Handling Service Speed Store Events Spokesperson Order Accuracy Cleanliness Merchandise and To Go Sales Person Responsibilities Team Player Promotional Representation Community Outreach & Events Participation Strategic Sale of Promotional Items Team Communication Performs assigned tasks Continuous development of food & beverage product knowledge Knowledge, Skills, Abilities Customer Service Skills Basic Mathematical Computations Skills Ability to promote Brand Integrity Ability to maintain Professionalism at all times Ability to Communicate clearly Ability to work well with others Ability to multi-task Benefits Medical- Partial Employer-paid after 1 year of employment and a threshold of hours are met 401(k) plan option- after 1 year of employment and a threshold of hours are met Paid Vacation Time- earned after 1 year of employment and a threshold of hours are met Wage Information State Regular Minimum or Tipped Wage

Created: 2024-11-12