Facilities Field Technician

Position Description Department: Facilities Management Reports to: Facilities Manager, Facilities Lead Supervises: None Position Purpose The primary purpose of this position is to assist Associated Credit Union in living out its Mission: To offer members financial products that fulfill their needs, service that exceeds their expectations, and relationships that inspire their trust. The primary responsibilities of this position are the maintenance, repair, and operation of facility systems and equipment across multiple branch sites. This role involves diagnosing and addressing issues, conducting preventative maintenance, and ensuring all systems operate efficiently and safely. This position demands a blend of technical expertise, proactive problem-solving, and a commitment to delivering high-quality service to facility users. Essential Functions & Core Duties Conduct routine inspections of buildings and facilities to identify maintenance needs and promptly address issues such as fire & life safety, mechanical, electrical, audio systems, lighting (interior & exterior), plumbing, lawn irrigation, and other general repairs. Repair and replace faulty equipment and components to ensure continuous operation of facilities. Develop and implement preventative maintenance schedules to minimize equipment downtime. Respond to maintenance requests and work orders in a timely and efficient manner. Ensure that the facilities and grounds are kept clean, organized, and presentable at all times. Maintain custodial functions during working hours. Assist in coordinating office moves, furniture arrangements, and other logistical tasks. First responder when the weather is inclement. Responsible for ensuring safe pathways to and from building and ensuring that the branch network has the appropriate supplies. Monitor compliance with health, safety, and environmental regulations, including conducting safety inspections and assisting with risk assessments. Other Duties & Responsibilities Maintains inventory control of office supplies, forms, and equipment. Responsible for all purchasing of office and janitorial supplies. Receive supplies and equipment from truck lines and couriers. Responsible for the corporate fleet of vehicles. Maintains each vehicle and ensure that all scheduled maintenance is performed by reputable dealer or repair company. Acts as a back for handling incoming, outgoing, and interoffice mail, packages, and deliveries, and distribute them to the appropriate recipients, departments, local post office, or place in courier pouches. Assists departments with the records inventory management and the collection of secure trash. Assist team members when needed for approved projects and events (i.e. holiday party, Member Appreciation Days, Shred Days, employee cookouts, etc.) including but not limited to setting up meeting rooms, conference areas, and other event spaces as required. Assist with ensuring that the vending services are serviced, replenished, and cleaned. Qualifications Education: A high school diploma or equivalent is required; a Bachelor's Degree in Facility Management, Business Administration, Management, or Engineering is a plus. Experience: Minimum of three to five years' experience in facility management or related field. Must have a working knowledge in construction, maintenance, and some facets of facility operations. Must be proficient with Microsoft Office Suite (Word, Excel, and Outlook), and a knowledge of project management tools is preferred. Relevant certifications (i.e. HVAC, electrical, plumbing) are highly desirable. Core Competencies: Project Management: ability to develop project plans (including detailed timelines, assigned responsibilities, and manage resources) that lead staff to complete projects on time and within budgetary guidelines. Problem solving: identify problems in a timely manner, research and develop alternative solutions, and resolve problems in early stages. Must be capable of breaking problems into component parts and addressing each individual issue in order to develop an appropriate thorough solution. Technical: strong technical skills in HVAC, plumbing, electrical, and mechanical systems. Ability to read and interpret blueprints, schematics, and technical manuals. Teaming: ability to work well with all levels of personnel from different departments within a team environment to accomplish objectives and implement applications, products, and services. Communication/Interpersonal Skills: ability to keep stakeholders informed through proactive methods and reporting performance to help decision-making. Decision-making/judgment: ability to make prudent decisions that are timely, well researched, reflect awareness of impact, and are consistent with ACU's strategic objectives and are in line with accomplishing goals. Time Management: effectively prioritizes tasks to use time efficiently and attend to a broad range of activities. Ability to manage projects efficiently and effectively and handle shifting priorities and carry-on through task completion. Professionalism: takes the initiative and maintains effective work habits. Operational Requirements: Must have a valid Georgia's driver's license and pass Department of Motor Vehicles check. Ability to physically, stand, bend, squat, and lift up to 50 pounds. Capable of climbing and working on a ladder. Comfortable working at heights and in confined spaces. Performance Metrics Effectiveness in coordinating tasks with diverse business and support areas. Ability to schedule and complete work for members. Proactive and responsive to requests and ability to complete 90% proactive maintenance inspections and work orders on time. Consistency and thoroughness in quality of work. Cooperation/teamwork demonstrated in carrying out assignments. Manage multiple tasks simultaneously while maintaining a positive and constructive attitude. Staff readiness for increased responsibilities.

Created: 2024-11-12