Audio Visual Technician

At INflow Federal, we're not just navigating the frontier of digital transformation; we're reshaping it. Our dedication to merging the prowess of humans and machines to solve complex problems has set us apart in designing and engineering solutions for the Department of Defense (DoD) networks. Here, every challenge is an opportunity to advance, and every solution is a step towards a more secure and connected future. We look forward to welcoming you to the INflow team! ABOUT THIS POSITION: INflow is seeking a AV Technician to join our team! You will be responsible for the use and operation, movement, and storage of all AV equipment, and providing customer support in the use and troubleshooting of all audio-visual equipment. If you are ready to take on challenging projects, collaborate with top-tier engineers, and contribute to the future of technology, we invite you to apply and be part of our mission to empower federal agencies with powerful, integrated solutions. Here, your work is more than a job-it's a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow Federal is where your expertise can truly make a difference. Tasks and Responsibilities: Daily conference room checks: verify all equipment is online, functioning and charged Daily meeting support: hands on technical support resource for customers for all conference room meeting needs, including video, audio, webex, room computer connectivity, and lap connectivity Support customer during meetings, including video teleconferencing, video display of laptops and/or room computer presentations, WebEx setup Log all transactions with customers in ServiceNow Troubleshoot and resolve AV issues Work with Cisco Telepresence endpoints, WebEx, Cisco CMS and Cisco Jabber Experience with AMX and Crestron. Education and Experience Requirements: BS and 5+ years of experience and/or equivalent combination of years of experience/education Minimum of 4 years' experience with AV technologies Experience supporting telephony, video, network and/or other collaboration devices Experience providing customer service and end user support Hands on experience troubleshooting and resolving A/V issues Strong written and verbal communication skills Clearance Requirements: Active TS/SCI About Us Founded in 2013, INflow Federal has distinguished itself through our exceptional services because of our deep-rooted commitment to our people. The 'INflow difference' lies in our profound appreciation of employee culture, fueling an obsession with the well-being and professional growth of our team. This employee-centric ethos has been pivotal to our enduring success, directly translating into significant benefits for our customers. Our identity is greatly influenced by the contributions of US Military Veterans. INflow's Veteran Outreach Program, dedicated to recruiting transitioning military personnel, has been a resounding success. Veterans now represent over 50% of our workforce, bringing invaluable experience and insight that have been crucial in steering our customers' success. As a dynamic small business at the forefront of innovation, INflow boasts extensive expertise in Network Modernization, Cybersecurity, and Data Modernization in support of Joint Force Mission Operations. Our reach extends to over 20 states, serving prestigious federal government clients including the United States Navy (USN), United States Marine Corps (USMC), and Joint Forces. In our quest to simplify the customer experience, we embrace a collaborative approach, guided by our leadership's transparent communication and unwavering commitment to integrity. Our customers value partnering with INflow for our agility, passion, and integrity. Fueling INflow's continuous evolution is our voracious appetite for researching and integrating AI/ML technologies. We are committed to empowering our employees and customers with these emerging tools, enhancing their ability to effectively integrate these technologies into their workflows. This not only improves their operational efficiency but also deepens their understanding of AI/ML's transformative potential. As we progress, our focus remains steadfast on developing our people so they can lead our customers into the future of mission systems and operations, adeptly navigating the ever-evolving landscape of the Department of Defense with innovative solutions and strategic insights. Citizenship Requirements INflow Federal is a defense contractor. Due to legal requirements, candidates must be US Citizens to be considered for employment. Other Notes - Some travel may be required: Must have valid driver's license and transportation. This is subject to change at the direction of the customer. Other: - Candidate must have the ability to lift up to 50 lbs. Must have willingness to perform duties not listed in the job description as required by INflow and our customer. Equal Opportunity Employer Diversity and Inclusion INflow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This commitment applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training. Job applicants and employees are evaluated solely on job-related qualifications and experience.

Created: 2024-11-12