Infrastructure Systems Engineer

About Futu US Inc.: Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage - all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU). Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience. Here's a closer look at our key entities: Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally. Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise. Moomoo Technology Inc.: Offering a data-rich trading platform, we provide unparalleled insights and tools to enhance your trading strategies. Note that this entity is not a licensed broker-dealer. For deeper insights into our entities and affiliates, explore or /us to discover the future of investing with confidence and innovation. Infrastructure Systems Engineer Office Location: Jersey City, NJ About the Team & Role: In alignment with Futu's mission, we are actively seeking a talented Infrastructure System Engineer to join our dynamic IT team. In this crucial role, you will be responsible for managing office networking environments, including firewall and network infrastructure, as well as overseeing virtual Desktop environments and various security tools. Your contributions will extend beyond system management as you will also play a key role in providing IT support and driving important IT initiatives. This position presents a valuable opportunity to make a substantial impact on our technological infrastructure and support the advancement of Futu's overarching goals. This role must be based at the office locations specified in the job description, in line with our in-office work philosophy. Remote work is not available for this position. For more details about our in-office approach and expectations, please reach out to the recruiter. What You'll Do: Administer, monitor and manage firewall and network infrastructure. Administer, support and manage virtual desktop environments. Administer, monitor and manage various security tools. Partner with information security officer to remediate any security gaps of services, systems, and network. Support end users nationally via remote management and support tools. Proactively manage support requests via IT Help Desk platform. Support Microsoft 365/Teams and Active directory in the cloud. Deploy, secure and manage all Windows, and Apple endpoints, and Citrix virtual desktops. Define and maintain standards, policies, and procedures governing the Systems environment. Participate in the improvement of integration processes and information technology standards across the organization. Perform Microsoft 365 administrator role, set up rules, and support email security. Administer MFA/SSO M365 integrations and post-migration support for newly-onboarded business units. Overall technical ownership of all office based and Cloud systems and related technologies: Work cross-functionally with peers and business partners to ensure that all systems are engineered, deployed, and configured according to business requirements and industry best-practices to ensure maximum efficiency, availability, security and productivity. Work closely with external sourcing partners to ensure that all support standards and SLAs are met or exceeded. Design, build and maintain operational KPIs and other supporting artifacts to ensure a standard of operational excellence. Must be a self-starter with the ability to work with minimal direction or supervision. Provides areas for improvement and has direct influence on training/validating new processes. What You Bring: Bachelor's degree in CIS, MIS, Information Systems, Computer Science, Engineering or related field, or equivalent relevant work experience. Relevant professional certifications beneficial: Fortinet, Cisco Data Center, AWS and others. Experience in managing Fortinet and Cisco Computing Solutions. Solid understanding of IT Networking and related services. Experience in TCP/IP services and solutions. Experience in managing a Citrix VDI environment. Experience in supporting Microsoft O365 (Exchange, Outlook, SharePoint, etc.) Experience in Windows Operating Systems and related Microsoft applications, tools and services such as Active Directory, NTFS, Radius, Group Policy & Data Protection, Intune and Autopilot. Experience with ADFS, SSO, Certificates and related functions. Experience planning and supporting AWS environments is a plus. Proven thought leadership skills with the ability to communicate with all levels of management; both technical and non-technical. Excellent project management and planning skills. Good organizational, time-management, and supervisory skills. Excellent documentation skills. Strong understanding of Agile and DevOps processes and principals. Strong adherence to Change Management and commitment to customer satisfaction. Exceptional communication skills Experience in the financial services industry is a plus. What We Offer: Comprehensive Paid Medical Benefits: We prioritize your health with a robust medical benefits plan that covers you and your dependents 401k Employer Contribution: We match your contributions to help you grow your retirement savings Generous Paid Time Off & Paid Holidays: Take the time you need to recharge and pursue your passions with our generous paid time off policy Opportunities for Professional Growth & Development: Invest in your future through hands-on learning, skill-building, and cross-functional work Performance Based Bonuses: Your hard work deserves recognition! Enjoy performance-based bonuses that reward your contributions to our team's success Base pay for a successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is $100,000 - $120,000 . This role is also eligible to participate in our discretionary bonus plan. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. Warning about fake job posts : Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI's Internet Crime Complaint Center.

Created: 2024-11-12