LMS Administrator

Currently I have an opening for a LMS Administrator located in Plainsboro, NJ. Details for the position are as follows: Job Description: Provides customer support and administration of the LMS for multiple business units including SCORM. This includes responding to learner issues via email, ServiceNow and IT Helpdesk tickets regarding LMS issues such as login and password retrieval, archiving, course logistics, bookmarking, completion tracking and any other end-user issues. You will also handle stakeholder-initiated learning initiatives via ServiceNow cases. Develops and periodically reviews process guides, audits, training presentations and other documentation in support of the system. Provides support to course designers in the areas of system requirements, multimedia storage, course cloning, copying, backing, retrieving and setup processes within the LMS. Management of courses, including but not limited to; updating course properties, creating courses, curricula, certifications, and enrolling users using the wizard, template(s), assignment rules and or batch processes, course utilities i.e., import, export, archive, restore, etc., course configuration options, course catalog. Execution of user provisioning, including but not limited to user accounts: i.e., batch create users, change passwords, and customize information, etc. Configuration, creation and management of report subscriptions, and documentation of the LMS reporting environment and all customer reporting needs. Possess advanced technical computer skills, including experience with learning management software (LMS). Requires prior experience in supporting users of an LMS in technical back-end role. At least 4 years of demonstrated LMS administration experience required, preferably in a validated environment. Bachelor's degree in IT or equivalent technical training & certifications. Technical Information: Pay: $50-56 hourly, depending on experience level 5- month contract with potential for extension or conversion to permanent Onsite, 2-3 days a week

Created: 2024-11-11