Division Manager - Social Services

Salary : $123,177.60 - $157,206.40 Annually Location : All Locations - San Luis Obispo County, CA Job Type: Permanent - Salary Job Number: 1024PM- Department: Social Services Division: DSS Adult and Children Services Opening Date: 11/07/2024 Closing Date: 11/21/2024 11:59 PM Pacific About the Position The Department of Social Services is developing a list of candidates for both current and future Division Manager vacancies that will plan, organize, and direct operations and activities in assigned divisions of the Social Services Department, including: Administrative Services Adult and Homeless Services Children's Services Participant Services This current recruitment is for a Division Manager in the Children's Services branch. Children's Services is dedicated to ensuring the safety and well-being of children and youth in our community who face risks of abuse, neglect, and/or exploitation through a range of programs and services. This role will include supervising and evaluating performance of personnel, coordinating communications between administrators, staff and other departments, monitoring and measuring services for progress and effectiveness, developing recommendations for service improvement, implementing new services and programs, designing and delivering staff training and materials to support staff's success and participating in the development and preparation of the annual budget for the assigned division. for the full job description. The Ideal Candidate Knowledge of: Management of operations, functions, activities and social services of assigned division, region or area and related programs of the Social Services Department Theories, trends, principles, terminology, practices and techniques related to assigned area of specialty Principles and practices of management including program and project planning and evaluation functions Local, State and Federal standards, laws, regulations, and requirements governing social services Principles and practices of administration, supervision, and training Effective oral and written communication and interpersonal skills Operation of a computer and assigned software Basic public relations techniques Ability to: Plan, organize and direct the operations, functions, activities and social services of assigned division, region or area and related programs of the Social Services Department Coordinate and direct personnel, resources and communications to meet identified County and public social service needs and assure effective and efficient activities Supervise and evaluate the performance of assigned personnel Participate in the research, development and implementation of social services, systems, standards, practices, programs, projects, policies and procedures Provide consultation concerning division, region or area operations and related social services Communicate effectively both orally and in writing Interpret, apply and explain rules, regulations, policies and procedures Establish and maintain cooperative and effective working relationships with others Operate a computer and assigned office equipment Plan and organize own work and work of others for successful results Education and Experience A combination of education, training, and experience resulting in the required knowledge, skills, and abilities. An example of qualifying education and experience includes: Graduation from an accredited four-year college or university with a bachelor's degree in social sciences, business or public administration or a closely related field. (Job-related experience may substitute for the required education on a year-for-year basis.) In addition, three years of increasingly responsible experience as a supervisor in a California County Welfare/Social Services Department. How to Apply Applications, including answers to supplemental questions, must be submitted online by the final filing date. To apply for this position, click "apply" at the top of this page. Most County recruitments require you to respond to supplemental questions as part of the application process. We recommend that you review these questions prior to beginning your application. An initial application review will be conducted. Candidates who meet the minimum qualifications and are best qualified will be invited to participate in selection activities which may include online assessments, performance exams, written exams, and interviews. Final candidates will be required to have an in-depth background review performed before proceeding in the process. Please note that references will not be contacted until the end of the process. If you have questions or would like to discuss the opportunity further, please contact Human Resources at . Confidential inquiries are welcomed. For further information regarding the County of San Luis Obispo, visit our . Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Please call for assistance or e-mail for more information. Veteran's Preference Points If you are applying for employment with the County of San Luis Obispo and you served in the United States Armed Forces, you may be eligible for veteran's preference points as part of the recruitment process. Some dependents and survivors of eligible veterans may also be eligible for preference points. for more information and to learn how to apply for this benefit. Please note that Veteran's credits must be on file with the County of San Luis Obispo Veterans Services Office prior to the recruitment closing date indicated on the job announcement. Equal Employment Opportunity The County is an equal opportunity employer. Objectives are directed toward assuring equal opportunity in selection / promotion, pay, and job assignments. Recruitment and selection procedures have been established to ensure non-discrimination on the basis of political or religious opinions or affiliations, age, sex, race, color, national origin, marital status, disability, sexual orientation or other non-merit factors. In addition, the County complies with the provisions of the Americans with Disabilities Act in hiring and retaining employees. For more information contact the Human Resources Department at (805). Make a Difference Employees of the County of San Luis Obispo are public servants who impact the lives of our community every day. From supporting efforts to reduce homelessness, keeping our drinking water clean, or serving the families in need in the community, County employees make a difference. Compensation and Benefits Your annual salary is supplemented by a generous benefit package. For additional information regarding the benefits listed that may be available to you, visit the associated Benefits-At-A-Glance webpage (click here for link) . Some benefits include: - Medical (PPO, EPO, HDHP), Dental (HMO, PPO) and Vision Insurance - Health enhancing programs such as Hinge Health, GIThrive and Carrum Health for medical enrollees. - Cafeteria (County contribution to pay for insurance premiums) - Free visits to the employee health clinic - Mental Health resources/benefits including Headspace - Voluntary insurance plans (life insurance, disability, critical illness and many more) - A lifelong retirement benefit through the San Luis Obispo County Pension Trust - Optional deferred compensation plan with up to $500 per year match (depending on bargaining unit) - Tax savings accounts (medical and dependent care) - Paid personal, sick and vacation days - 12 paid holidays - Employee Assistance Program - Education and Wellness Allowance - Post Employment Health Plan - Family Friendly workplace policies - Flexible work schedule options - Rideshare commuter benefits - Pet Insurance The County of San Luis Obispo has been recognized as a Diamond Level Family Friendly Workplace by San Luis Obispo Chamber of Commerce. We support our employees through: childcare assistance, flexible scheduling practices, paid and unpaid leave, comprehensive health benefits, flexible spending accounts, and employee assistance programs. Pension Benefit and Employee Contribution Rates: The County's pension is a defined benefit plan that provides a guaranteed monthly pension payment for life based on your time in service, wages, and other factors. The County is the primary contributor to the pension fund, but the health of the pension fund also depends on mandatory employee contributions. Employees are required to pay a percentage of their base pay towards the pension fund, ranging from 5% to 19%. This amount is deducted from your paycheck pre-tax every pay period. To find out how much will be deducted from your paycheck should you be hired for this position, please contact Pension Trust at (805) . Healthcare Benefits and Cafeteria Contributions: The County offers comprehensive medical coverage to you and your family, along with two dental plan options and vision coverage. All permanent employees receive a monthly employer contribution (or 'cafeteria' contribution) to help them pay for their portion of the medical, dental, and vision insurance premiums. The amount of the cafeteria contribution varies by Bargaining Unit (BU) and the extent to which employees enroll their dependents. If the cafeteria amount is greater than your selected premiums, the remainder of the cafeteria is paid out to you in your paycheck as taxable income. If the cafeteria amount is less than your monthly premiums, you pay the remainder of the premiums with pre-tax wages. To estimate your out-of-pocket costs (or cashback from extra cafeteria), Learning and Development The County prioritizes your learning, personal and professional development, and career growth. Employees have access to over 1500 on-demand courses, instructor led courses, and job-specific trainings. Employees can take courses to upskill to make themselves more competitive for promotional opportunities and further their career growth. Examples of courses include: - Emotional Intelligence - Supervisor/Manager academies - Microsoft Suite courses - Defensive Driving - Financial management - Retirement preparedness - Teambuilding - Written Communication - Conflict Management - Clifton StrengthsFinder and DISC - Job specific conferences/trainings Student Loan Forgiveness Did you know that if you are employed by a government agency you may be eligible for the Public Service Loan Forgiveness (PSLF) program County employees also have access to GotZoom, a program that offers tools and support to navigate your federal student loans. Homebuyer assistance program Employees have access to the "Assist-to-Own" program sponsored by to get a loan for the down payment. 01 Please explain what prepares you to successfully step into the role of division manager at the Department of Social Services. 02 Describe your approach to conflict and describe a time when you had to navigate a situation that had a lot of conflict. 03 Please describe any experience you have working in a supervisory position in a County Social Services Department or other closely related work. 04 Identify a Division Manager's top three responsibilities and how you will approach managing multiple units and/or programs within the Department of Social Services. Required Question

Created: 2024-11-11