NEW JOB OPENING DATA SPECIALIST IN ALBANY, NY, USA!

Job Description Education Required: • High School Diploma or Equivalent (Required) • Bachelor's Degree (Preferred) Experience Required: • 1 year of office experience Skills Required: • Well organized and detail oriented • Excellent verbal and written communication skills, including the ability to walk-through complicated technical ideas or tasks with individuals without an IT background • The ability to work alone and as part of a team • Excellent working knowledge of Microsoft Office, specifically Outlook, Teams, Word, Excel, Powerpoint and Sharepoint. • Experience working in a fast-paced setting with the ability to multi-task and work in complex databases. • Experience in effectively communicating with complainants, providers, and staff. Responsibilities: • Candidates will maintain spreadsheet database of hospital and facility complaints that do not rise to a federal allegation and are processed as a case review. • Attends staff meetings where patient cases are discussed and logs decisions on spreadsheet. • Sends email and postal letters to complainants in response to complaints and uploads letters to centralized online storage drives. • Checks and logs phone calls to department voicemail, including complaints due to hospitalization, visitation and filing an initial complaint. • Training and support for staff, provide support to providers and consumers. • Scans, electronically files and distributes copies of mailed complaints to supervisors. • Maintains files of paper complaints received by the program and disposes according to internal documentation storage and disposal guidelines, including removal to offsite storage. • Maintains spreadsheet for case log review. • Processes and uploads letters for reviewers. • Utilize multiple data sources, assist with the use of variance analysis to validate the data used for Hospital and Emergency Medical Services (EMS) providers COVID-19 statistics when needed. • Maintain Hospital and EMS contact databases used for COVID-19 ad hoc requests and activities. • Special assignments and projects as assigned. *Offers are contingent upon successful completion of background check requirements* Free parking provided at this location. Benefits: For information and details on employment benefits offered with this position, please visit here . Should you have any questions/concerns, please contact our HR Department via our secure website . California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here . Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department . Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

Created: 2024-11-10