Building Manager

SummaryAs a Building Manager, you will serve as the primary point of contact for client agency personnel in designated General Services Administration (GSA) owned or leased buildings.We are currently filling ONE vacancy in our New Jersey Field Office (2PSEN) located in Newark, NJ.Additional vacancies may be filled as needed.This job is open toFederal employees - Competitive serviceCurrent or former competitive service federal employees.Career transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a "surplus" or "displaced" employee.VeteransIndividuals with disabilitiesMilitary spousesSpecial authoritiesIndividuals eligible under a special authority not listed above, but defined in the federal hiring Corps & AmeriCorps VistaFamily of overseas employeesFamily members of a federal employee or uniformed service member who is or was, working overseas.Land & base managementCertain current or former term or temporary federal employees of a land or base management agency. Clarification from the agencyYour application will be considered if you are a:Current career/career-conditional Federal employee in the competitive service; Reinstatement eligible; Special Appointing Authority eligible; VEOA eligible Veteran; ICTAP eligible; or OPM Interchange Agreement eligible.This job is also open in another announcement to:The publicThis job is also open in another announcement to:The publicVideosDutiesDuties Include:Developing and promoting positive working relationships with customer agencies and client personnel, and maintaining continuous liaison with building tenants and top management officials of customer agencies and tenants at facilities managed.Working closely with other groups of personnel, customer agency personnel and contractors in the planning, design, renovation, construction, alteration, operation, maintenance and repair of assigned buildings.Working with tenant agencies, building occupants, contractors, appropriate program experts and other stakeholders to coordinate sustainability-related programs as response to particular problems and on a recurring basis, gathering information to assess the level of customer satisfaction. Data gathering methods used include tenant satisfaction surveys, agency contact surveys, interviews with agency contacts, tenant meetings, service calls logs, and focus groups.Managing the contracting and leasing administration process as needed. In this capacity, overseeing force account operations (where applicable) and administering various types of contracts, leases, and serving as the contracting officer's representative (COR). Developing and implementing a cost effective quality assurance plan; monitoring contractor's quality control and performance; planning and overseeing the work of on-site contractor personnel; informing the contracting officer of any technical or contractual difficulties encountered; informing the contractor of failures to comply with technical requirements of the contract.Evaluating any proposed contract changes and making recommendations to the Contracting Officer regarding changes in scope of performance standards to improve service delivery and meet customers' needs, or changes in the site conditions.Performing pre-occupancy and transition tasks including reviewing space requests; participating in market surveys and design kickoff/acceptance meetings; preparing lessor transition and customer welcome packages; providing past performance information to the LCO for succeeding leases; and performing space condition inspections, key collection for vacated space, and coordinate overtime utility services and payments.Collaborating with the lessor's facility staff to ensure that service levels are delivered as required in the lease.Providing contract administration and lease management services to ensure that lessors comply with the scope, terms and conditions of the lease.Meeting with lessors, property managers and contractors to discuss and potentially resolve complaints or disputes concerning issues such as quality of services delivered, adequacy of maintenance and operation of mechanical systems, custodial services or grounds maintenance.Exercising full responsibility and authority for the day to day operations of a designated building or groups of buildings. Managing grounds and exteriors including parking structures and lots, site utilities, landscaping and grounds, snow removal, and exterior building maintenance; assessing the effect of climate and extreme environmental conditions and evaluating the performance of grounds and exterior elements; assessing the need for alterations in grounds and exterior elements; and managing the maintenance and custodial needs of grounds and exterior elements.Monitoring information and trends related to facility management technologies and assesses their applicability in assigned buildings; planning for and overseeing the acquisition, installation, operation, maintenance, upgrade, and disposition of components supporting facility management technologies.Directing and coordinating the operation of all construction, alteration and repair projects to minimize or ideally avoid adverse impact to customer agencies. Ensuring that customer agencies are aware of the schedule and timing of building related activities that may impact their Life Cycle Cost Analysis and Total Cost of Ownership concepts and is fully engaged in development of budgets for building services, repair and alteration, and capital design and construction.This position has job functions that must be executed within specific geographic locations. The official duty station is a federal facility, leased space, or an alternative worksite (typically the employee's home) within the specified geographic area. You will be expected to report to a specific GSA duty location at least one or more days a pay period depending upon the terms of the agency's telework policy.Requirements Conditions of EmploymentUS Citizenship or National (Residents of American Samoa and Swains Island)Meet all eligibility criteria within 30 days of the closing dateMeet time-in-grade within 30 days of the closing date, if applicableRegister with Selective Service if you are a male born after 12/31/1959If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.Serve a one year probationary period, if required.Undergo and pass a background investigation (Tier 2 investigation level).Have your identity and work status eligibility verified if you are not a GSA employee.We will use the Department of Homeland Security's e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.Have a valid driver's licenseIncumbent is subject to being called at any time for emergency situations involving buildings managed.Building Managers are designated as essential employees. An essential employee is one designated to report to, or remain at work in emergency situations, such as hazardous weather conditions, to protect life, safety, health or property. Dismissal or closure announcements do not apply to essential employees. They must report to or remain at work, unless otherwise directed by their supervisor. QualificationsFor each job on your resume, provide:the exact dates you heldeach job (from month/year to month/year)number of hours per week you worked (if part time).If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.For a brief video on creating a Federal resume, click here. The GS-12 salary range starts at $102,163.00 per year.If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.To qualify, you must have at least one year of specialized experience equivalent to the GS-11 level or higher in the Federal service performing all of the following:Evaluating policies and implementing programs related to the operation and maintenance of medium size (e.g. 500K sq ft), multi-level, commercial buildings (or equivalent non-housing high rise building) and leased spaceAnalyzing the effectiveness and efficiency of building operations, automated systems, and mechanical equipmentEstablishing and maintaining customer satisfaction programs that include feedback mechanisms used to evaluate the effectiveness of services provided; andManaging or monitoring real property budgetary and financial job does not have an education qualification requirement.Additional informationThis position is eligible for the bargaining unitIf you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.Relocation-related expenses are not approved and will be your responsibility.Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or a case-by-case basis, the following incentives may be approved:Credit toward vacation leave if you are new to the federal governmentWe are also accepting applications from all U.S. Citizens and Nationals under Vacancy Announcement #2P-.You must apply separately to each announcement to be considered for both.GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; andFostering a work environment where all employees, customers and stakeholders feel respected and valued.Our commitment is:Reflected in our policies, procedures and work environment;Recognized by our employees, customers and stakeholders; andDrives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.BenefitsA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.You will have access to many benefits including:Health insurance (choose from a wide range of plans)Life insurance coverage with several optionsSick leave and vacation time, including 11 paid holidays per yearThrift Savings Plan (similar to a 401(k) plan)Flexible work schedulesTransit and child care subsidiesFlexible spending accountsLong-term care insuranceTraining and developmentEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.You will be evaluated on the questions you answer during the application process, which will measure your overall possession of the following competencies or knowledge, skills, and abilities.Your responses to these questions must be supported by your resume or your score may be lowered.Customer Satisfaction: Knowledge of qualitative and quantitative techniques and statistical interpretation required to perform extensive coordination and fact-finding to identify client agency and building tenants' facility needs in relation to customer Administration: Knowledge of contracting rules and regulations regarding the technical soundness of contractor-provided supplies/services/processes and decisions to ensure services provided meet contract specifications as well as business and workplace needs of the tenant.Lease Administration: In-depth analytical knowledge of the property management industry, including private sector leasing protocols and practices involving facility operations and systems.Building/ Facility Management: Technical knowledge of building operations and maintenance, including Federal and industry operations and maintenance best practices.Project Management: Ability required to plan, schedule, and balance all technical aspects of multiple tenant requirements, such as complex alterations, and to independently determine and execute the appropriate sequencing of work required to fulfill client agency needs and to inform them regarding the status of projects.Financial/ Asset Management: Knowledge of PBS business policies, processes and initiatives related to Property Management programs including data management and associated performance measures.Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process.If selected, you may be required to provide supporting you are eligible under Interagency Career Transition Assistance Plan or GSA's Career Transition Assistance Plan (ICTAP/CTAP), you must receive a score of 85 or higher to receive priority. You may preview questions for this vacancy.BenefitsA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.You will have access to many benefits including:Health insurance (choose from a wide range of plans)Life insurance coverage with several optionsSick leave and vacation time, including 11 paid holidays per yearThrift Savings Plan (similar to a 401(k) plan)Flexible work schedulesTransit and child care subsidiesFlexible spending accountsLong-term care insuranceTraining and developmentEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.Note:If required to submit an SF-50 (Notice of Personnel Action), an equivalent agency Notice of Personnel Action form is acceptable. The SF-50 or equivalent agency Notice of Personnel Action form must show all of the following: effective date, position, title, series, grade, and rate of basic pay, tenure group 1 (career) or 2 (career-conditional), position occupied group, and name of agency. If you are a GSA employee (except in the OIG), you are not required to submit an SF-50.If you are a 30% or more disabled veteran, VEOA or VRA applicant or qualified spouse, widow/widower, or parent:(a)Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows your type of discharge and the dates of your active duty service.(b)If you are a disabled veteran, or are applying under VRA or VEOA as a spouse, widow/widower, or parent of a veteran, submit both of the following in addition to the DD-214: (1) completed SF-15 form; and (2) proof of your entitlement (refer to SF-15 for complete list).If you are active duty military- Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).If you are a current Federal employee or Reinstatement Eligible: Submit your latest SF-50.If you are eligible under an Interchange Agreement: Submit your latest SF-50.If you are a former Peace Corp or VISTA volunteer:Submit your Description of Service.If you are a current or former Land Management Agency Employee - Submit a and b:(a) one or more SF-50s, including your most recent one that shows you were on a competitive time-limited appointment(s) with a Land Management Agency and served on the appointment for a period(s) totaling more than 24 months without a break of 2 or more years.(b) Copy of your agency's annual performance appraisal(s) or written reference(s) from a supervisor at the agency verifying satisfactory performance during your appointment(s).If you have a disability: Submit proof of eligibility. For information on eligibility and required documentation, refer to USAJOBS page for more you are applying under another special appointment authority: Submit proof of your eligibility under the appropriate appointment authority. See USAJOBS for more you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.If you are a current or former political appointee: Submit your SF-50.How to ApplySubmit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your more detailed instructions on how to apply, click here: Apply for a GSA Job.If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application. To begin, click the Apply Online button on the vacancy announcement.Sign in or register on USAJobs and select a resume and documents to include in your you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete.If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.Note:Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).Need Assistance? Questions or issues completing an application and/or submitting documentation - contact or Monday-Friday 7AM - 7PM EST, except for Federal holidaysSpecific questions on the position - contact the HR representative (Monday-Friday during normal business hours) listed on the announcement, prior to the application deadlineYou must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.Agency contact informationAlesha , Public Buildings ServiceGeneral Services Administration (GSA)Office of Human Resources Management (OHRM) 1800 F Street NW Washington, District of Columbia 20405United StatesNext stepsAfter the closing date/deadline:ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.FINAL COMMUNICATION:Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking "Track this Application" on the Applicant Dashboard.Thank you for your interest in working for U.S. General Services Administration!Fair and TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.Criminal history inquiriesEqual Employment Opportunity (EEO) PolicyFinancial suitabilityNew employee probationary periodPrivacy ActReasonable accommodation policySelective ServiceSignature and false statementsSocial security number requestRequired DocumentsALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.Note:If required to submit an SF-50 (Notice of Personnel Action), an equivalent agency Notice of Personnel Action form is acceptable. The SF-50 or equivalent agency Notice of Personnel Action form must show all of the following: effective date, position, title, series, grade, and rate of basic pay, tenure group 1 (career) or 2 (career-conditional), position occupied group, and name of agency. If you are a GSA employee (except in the OIG), you are not required to submit an SF-50.If you are a 30% or more disabled veteran, VEOA or VRA applicant or qualified spouse, widow/widower, or parent:(a)Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows your type of discharge and the dates of your active duty service.(b)If you are a disabled veteran, or are applying under VRA or VEOA as a spouse, widow/widower, or parent of a veteran, submit both of the following in addition to the DD-214: (1) completed SF-15 form; and (2) proof of your entitlement (refer to SF-15 for complete list).If you are active duty military- Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).If you are a current Federal employee or Reinstatement Eligible: Submit your latest SF-50.If you are eligible under an Interchange Agreement: Submit your latest SF-50.If you are a former Peace Corp or VISTA volunteer:Submit your Description of Service.If you are a current or former Land Management Agency Employee - Submit a and b:(a) one or more SF-50s, including your most recent one that shows you were on a competitive time-limited appointment(s) with a Land Management Agency and served on the appointment for a period(s) totaling more than 24 months without a break of 2 or more years.(b) Copy of your agency's annual performance appraisal(s) or written reference(s) from a supervisor at the agency verifying satisfactory performance during your appointment(s).If you have a disability: Submit proof of eligibility. For information on eligibility and required documentation, refer to USAJOBS page for more you are applying under another special appointment authority: Submit proof of your eligibility under the appropriate appointment authority. See USAJOBS for more you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.If you are a current or former political appointee: Submit your SF-50.How to ApplySubmit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your more detailed instructions on how to apply, click here: Apply for a GSA Job.If you are having issu...

Created: 2024-11-10