General Manager

About the CompanyOur client is a charming ice cream shop in a historical building. Owned by life-long and active members of the local community, the shop has been a great success since 2010. The shop boasts a total of 44 ice cream flavors in addition to related treats, and offers family-, pet-, and vegan-friendly options and seating. The business also has environmentally friendly policies, a fun workplace, and happy customers! The shop experiences solid cash flow and customer growth. The owners make regular financial investments in the business, and have even moved into making their own product.Role SummaryThe General Manager will focus on oversight of shift managers and staff (about 10 employees total in winter; 25-30 in busy season). This role will also be expected to train and mentor the employees, many of whom are in high school and college, and may not have had jobs before. The General Manager will need to be attuned to the staff and customers, and be able to jump from the office to the counter at a moment's notice.HoursWinter: 25-30 hoursweek. Busy season: 40-45 hoursweek, including some Friday and Saturday nights.ResponsibilitiesInventory orderingcontrolSchedulingPayrollTraining employeesMentoring employees in professionalismHelping staff with day-to-day tasksCoordinating donations and give-back nightsQualificationsCore3+ years of foodbeverage service experience (restaurant, bar, etc.)1+ year of management experience (or 4+ years if no foodbeverage service experience)BonusExperience trainingmentoring othersSkillsTrainingMentorshipManagement (especially restaurant management)OrganizationBenefitsPerksHealth insurance support availableHiring ProcessApplicationGo over provided resources in preparation for recruiter interviewRecruiter interviewInterview with managing business partnerInterview with non-managing business partnerOffer

Created: 2024-11-10