Technical Support Specialist

Essential Duties and ResponsibilitiesTypical responsibilities include, but are not limited to, the following:Install, configure, repair, and replace PCsInstall, configure, repair, and replace telephonesConfigure basic network interfaces on various devicesTroubleshoot basic networking issuesProvide technical assistance as requiredMaintain firm's printing environment-training provided QualificationsPosition RequirementsKnowledge of PC architectureGood understanding of how all subsystems work in a PC and interact with each otherGood working knowledge of networking and basic TCPIP configurationsKnowledge of Windows 7 & Windows 10Basic electronics knowledgeAbility to work on new equipment and devices without formal trainingAbility to manage a varied workload and meet deadlinesMust be punctual and reliableStrong interpersonal skillsMust be able to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitudeExcellent written and verbal communication skillsEnsure confidentiality of all the Firm's and client's documentation and informationEducation andor ExperienceBachelor's degree or equivalent military experiencePrevious experience with extensive focus on PCs on a network in a medium to large corporate environment

Created: 2024-11-10